Skip to Main Content

RingCentral Web/Desktop App

Showing 985

Do not have a text send when pressing 'Enter' on desktop

In the iPhone app, pressing 'Enter' goes to the next line in the text to start a new paragraph. On the Windows desktop version, pressing 'Enter' sends the text. Please change the desktop app to be like the iPhone app so I don't accidentally send m...
Wes Helmuth about 1 month ago in RingCentral Web/Desktop App 0 Under review

download call recording with the name or number of the caller

Download call recording with the name or number of the caller.Call recording should at least included the name or the number or date and time of the calls, in order for the customer to identify the call recording easily. For now customer is downlo...
Hiromithu Ishigaki about 1 month ago in RingCentral Web/Desktop App 1 Under review

please add newforma support

We use Newforma for our company contact list. A connection with the Ring Central app would streamline our workflow.
Kevin Tisdale about 1 month ago in RingCentral Web/Desktop App 0 Under review

Delete a text (for both sender and receiver)

If a text was sent with an error, retract the text. There can be a time limit, i.e., within 1-3 minutes of sending text.
Lydia Moser about 1 month ago in RingCentral Web/Desktop App 0 Under review

Search Contacts by Nickname, Custom ID or Practically Any Field

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...
Raihan Rahman about 1 month ago in RingCentral Web/Desktop App 2 Under review

Be able to link calendars across multiple platforms

Via both the mobile app and the desktop app, the calendar should be able to sync to multiple platforms (Apple, Microsoft, Google). I use Microsoft Outlook for work, gmail for personal emails, and have an iPhone - the ring central apps should be ab...
Jack Gannon about 1 month ago in RingCentral Web/Desktop App 0 Under review

Export contact list

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.
Dave Dhuet about 1 month ago in RingCentral Web/Desktop App 0 Under review

RingCentral App for desktop will not show contacts in Manually Created Outlook 365 Contact Folders by Users

I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile a...
Joe Anderson about 1 month ago in RingCentral Web/Desktop App 0 Under review

Outbound CLI Selection

Currently if a user is given permission to select what outbound CLI they want to present on an outbound call they have complete visibility of every CLI that is configured on the platform and can select any CLI. Within our RingCentral instance we h...
Peter Thornicroft about 1 month ago in RingCentral Web/Desktop App 0 Under review

contact number should show on the email notification even if the call comes from the IVR

Even if the calls routed to the IVR and go directly to the voicemail of a user extension, the voicemail email notification should still show the contact name of the caller if its save on their company contact list
Hiromithu Ishigaki about 1 month ago in RingCentral Web/Desktop App 0 Under review