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RingCentral Web/Desktop App

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Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...
Joms Knight 2 months ago in RingCentral Web/Desktop App 0 New

Which is the product idea site? Here or aha.io?

On the help page for the both the mobile and desktop app, if you scroll down there's a "Suggest Feature" link that leads to https://ringcentral-app.ideas.aha.io/ Where are we supposed to post feature requests? There or here?
Chris Rosa 21 days ago in RingCentral Web/Desktop App 0 New

Undelete a note in RingCentral

Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.
Daniel Sibis 11 days ago in RingCentral Web/Desktop App 0 New

Keep Unread Conversations Visible In Collapsed Folders

Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.
Kieran H 5 months ago in RingCentral Web/Desktop App 1 New

Have the option to use all numbers on the account as the outbound caller ID.

Especially with numbers tied to either a mobile user, call queues, and/or message-only extensions to be used to receive faxes and calls. It would be nice to be able to use it as an outbound caller ID since the number is considered as a company num...
Sharpay Evans about 2 months ago in RingCentral Web/Desktop App 1 New

Ability to switch on/off ring RC app and Mobile apps separately.

We have users that are working at their desk using the RC app/Teams and mobile app installed on their phones. It is quite distracting when they have an incoming call and their RC app and mobile app rings at the same time. We would like a feature t...
Donna Fluegel about 1 month ago in RingCentral Web/Desktop App 0 New

time statistics in the RingCentral App

Would it be easy to have a time option for the RingCentral application, How can I add a column with this data
Zanrakuzai Batuzai 15 days ago in RingCentral Web/Desktop App 0 New

Turn off the notification on RC app when a user log in from a common desk phone

Have an option to turn off notification directly from RC app to stop getting notification when a user log in from a common desk phone
Ralph Reyes 16 days ago in RingCentral Web/Desktop App 0 New

Group Text Messaging

I am on the phone with Ring Central customer service right now and he is guiding me through posting this. Ring Central is false advertising that it has Group Text Messaging. The customer service rep confirmed with senior tech support that it's not...
Erika Cobb 5 months ago in RingCentral Web/Desktop App 1 New

All Company #'s Available for SMS amongst multiple users NOT JUST operator extension

It seems SMS use of main company numbers ARE only accessible through the SINGLE dedicated operator. It would be very very helpful to have these numbers accessible for SMS capabilities across other users in the account. You are limiting a very impo...
1 ARMONK 2 months ago in RingCentral Web/Desktop App 2 New