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RingCentral Web/Desktop App

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Data Retention Policy Verbiage Update

When an Administrator inputs a certain date for the Data Retention Policy, previous messages stay intact. We would like to see the previous messages prior to the time of entry to no longer be visible. If you click the 'Learn More' link on the UI, ...
Cindy Hubert over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Page Count on CUSTOM Coverpages

Page Count for Custom Coverpages
Guest over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Enable file location selection when downloading in the Glip section of the RC App

When using the new RingCentral app (not Classic) the user doesn't have a choice of where files received in Glip messaging will download to. They automatically download to the default download folder for the PC. However, when using the RingCentral ...
Guest over 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Add numbers from tables/excel to mass text,

I have phone numbers in tables/excel and I need to send text messages easely, not copy pasting each other to your app also if we can send it to more that 100 recipients.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Allow Teams in Glip to use groups as members.

I use a lot of different zaps with Glip. Manually adding users to each team is time consuming. I'd like to be able to assign users to groups and then assign those groups to each Team. That way I can add a new user to a group and have them automati...
Jordan Brewer over 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Caller ID name for outgoing text message

looking for out going caller ID name feature for text message. that is not currently available. Please add this feature.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add an Ignore button so calls can be forwarded while on the Mobile App.

The calls currently ring over any calls I am on and I can't make it stop if I want my customers to be forwarded. I can only select send to voicemail.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Toll-free MMS Enabling

User would like to be able to utilize their Toll-free number especially in received MMS. However at the moment it is not yet supported.
Guest over 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Make columns adjustable for Task view

In Ring Central Classic app, you could adjust columns and be able to see a full task in list view and also see many more tasks on one screen before having to scroll. Now I can see only see a handful of tasks on the screen before needing to scroll ...
Guest about 2 years ago in RingCentral Web/Desktop App 2 Future consideration

RC App Faxing - need ability to add info in To, Company and Phone fields

When sending a fax through the RC app there is only an option for the sender's fax number, cover page, note and attachment. There isn't an option for the recipient's To, Company and Phone. If you want to add this info you need to add it to the Not...
Nina Congdon over 2 years ago in RingCentral Web/Desktop App 0 Future consideration