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RingCentral Web/Desktop App

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Integrate local Mac Contacts within the app (like RingCentral Phone does)

This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would al...
Brad Ummer 10 months ago in RingCentral Web/Desktop App 2 Future consideration

Data Retention Policy Verbiage Update

When an Administrator inputs a certain date for the Data Retention Policy, previous messages stay intact. We would like to see the previous messages prior to the time of entry to no longer be visible. If you click the 'Learn More' link on the UI, ...
Cindy Hubert almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add Defender firewall rules to the MSI version of RC App

Add firewall rules to the MSI version of RC App Our Cornell users have been getting firewall popups that they consider frightening (see attached). This user reported this occurred after they had FIOS newly installed in their home last weekend. We ...
Dean Eckstrom over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Allow Teams in Glip to use groups as members.

I use a lot of different zaps with Glip. Manually adding users to each team is time consuming. I'd like to be able to assign users to groups and then assign those groups to each Team. That way I can add a new user to a group and have them automati...
Jordan Brewer almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Caller ID name for outgoing text message

looking for out going caller ID name feature for text message. that is not currently available. Please add this feature.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Make columns adjustable for Task view

In Ring Central Classic app, you could adjust columns and be able to see a full task in list view and also see many more tasks on one screen before having to scroll. Now I can see only see a handful of tasks on the screen before needing to scroll ...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Future consideration

Support new Microsoft SurfaceProX device

This is the new Surface Pro from Microsoft. It is ARM based, but seems to run 'some' Windows apps. Would be happy with either the app or phone app to start with.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Toll-free MMS Enabling

User would like to be able to utilize their Toll-free number especially in received MMS. However at the moment it is not yet supported.
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Add an Ignore button so calls can be forwarded while on the Mobile App.

The calls currently ring over any calls I am on and I can't make it stop if I want my customers to be forwarded. I can only select send to voicemail.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Add numbers from tables/excel to mass text,

I have phone numbers in tables/excel and I need to send text messages easely, not copy pasting each other to your app also if we can send it to more that 100 recipients.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration