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RingCentral Web/Desktop App

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Reassign Task to a Different Team or Group

I would like the ability to create a task and then either copy or reassign to a different team/conversation.
Holliday . over 1 year ago in RingCentral Web/Desktop App 0 Implemented

Dark Mode

Dark mode would enable more user friendly interface
Guest almost 3 years ago in RingCentral Web/Desktop App 6 Implemented

Single Sign-On for Support Site

Signing onto the Support.ringcentral.com site to get anything done is a true hassle. You go to the site, click the link to log in, then when you click on the My Cases link, you are told "It looks like you're not logged in" and you have to log in a...
Kent Haines almost 2 years ago in RingCentral Web/Desktop App 2 Implemented

Allow the operator extention to be call queue

I need all of my business lines to ring as the operator because I am not always available but I also need to be able to text from my main company number. The message needs to play when a customer calls my company so removing the option to press 0 ...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Implemented

More Personalized Experience + Keyboard Shortcuts in the RingCentral App

You guys need to make the app more accessible via keyboard shortcuts. Things are way too buried and should be easier to get to without clicking.
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Implemented

Export Message History

Save the already sent and received instant messages with team members over the past several months?
Guest over 2 years ago in RingCentral Web/Desktop App 1 Implemented

Maintain list of recent status messages

In addition (or maybe instead of?) the standard pre-built status messages, it would be helpful to have some of your previous status messages as well. For instance, we're often indicating where we are...at the office, working from home, etc. It wou...
Chris Rosa 12 months ago in RingCentral Web/Desktop App 2 Implemented

Themes for the new Desktop App

We have been using Classic (Glip) for our team messaging and do not like the new Desktop App replacement because it lacks the ability to change Themes or to customize the layout/colors in any way other than accepting the 'light' or 'dark' modes, n...
Rod Neal over 2 years ago in RingCentral Web/Desktop App 3 Implemented

Add preview of the beginning of recent SMS messages like the old app used to have

On the old desktop/browser app, you could see a snippet of the beginning message of the most recent sms messages & you could scroll down to see older messages. When we had to switch to the new desktop/browser app, that feature went away & ...
Elizabeth Rosales over 1 year ago in RingCentral Web/Desktop App 0 Implemented

Please add OneDrive as a file upload option in the new RingCentral app.

In the RingCentral Classic (GLIP) app, there existed a plethora of file upload sources, not the least of which was the widely-used OneDrive platform. The new RingCentral app lacks these options. It only has the ability to attach files from the loc...
Ken Winfield about 2 years ago in RingCentral Web/Desktop App 1 Implemented