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RingCentral Web/Desktop App

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Sharing a voicemail

There is no easy way to get a voicemail to a coworker without downloading and sending. Because our email is cloud based we have no access to audio from our email.
Brent Noel almost 3 years ago in RingCentral Web/Desktop App 2 Implemented

Permit notifications when app is focused (new RC mutes when app in focus)

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of f...
Louise Baker over 2 years ago in RingCentral Web/Desktop App 1 Implemented

Dark Mode

Dark mode would enable more user friendly interface
Guest over 3 years ago in RingCentral Web/Desktop App 6 Implemented

Revert Option+arrow keyboard shortcut in RC App. It breaks Mac's native behavior

In Mac OSX, natively, a user can use Option + Left arrow or Option + Right arrow to move the cursor back one word or forward one word. That's a consistent behavior in every application on the Mac. RingCentral App introduced additional keyboard sho...
Chirag Shukla almost 2 years ago in RingCentral Web/Desktop App 3 Implemented

Reassign Task to a Different Team or Group

I would like the ability to create a task and then either copy or reassign to a different team/conversation.
Holliday . about 2 years ago in RingCentral Web/Desktop App 0 Implemented

Bring back HUD manual rearrangement of user contacts

Desktop App Update in December lost option to manual rearrangement user contacts in HUD. Please bring it back.
Alisha Spencer 10 months ago in RingCentral Web/Desktop App 1 Implemented

Single Sign-On for Support Site

Signing onto the Support.ringcentral.com site to get anything done is a true hassle. You go to the site, click the link to log in, then when you click on the My Cases link, you are told "It looks like you're not logged in" and you have to log in a...
Kent Haines over 2 years ago in RingCentral Web/Desktop App 2 Implemented

Themes for the new Desktop App

We have been using Classic (Glip) for our team messaging and do not like the new Desktop App replacement because it lacks the ability to change Themes or to customize the layout/colors in any way other than accepting the 'light' or 'dark' modes, n...
Rod Neal almost 3 years ago in RingCentral Web/Desktop App 4 Implemented

Allow the operator extention to be call queue

I need all of my business lines to ring as the operator because I am not always available but I also need to be able to text from my main company number. The message needs to play when a customer calls my company so removing the option to press 0 ...
Guest about 3 years ago in RingCentral Web/Desktop App 1 Implemented

Export Message History

Save the already sent and received instant messages with team members over the past several months?
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Implemented