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RingCentral Web/Desktop App

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Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT over 1 year ago in RingCentral Web/Desktop App 0 Under review

Keep Unread Conversations Visible In Collapsed Folders

Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.
Kieran H 3 months ago in RingCentral Web/Desktop App 1 New

block incoming caller ID

I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
Rafi Rimer 10 months ago in RingCentral Web/Desktop App 2 Under review

Fax transmission notification to include copy of fax.

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.
LOTT & FISCHER over 1 year ago in RingCentral Web/Desktop App 3 Under review

Missed Call Notification Badge

I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my brows...
Jeb Clemons 9 days ago in RingCentral Web/Desktop App 0 New

Approval for an additional email address for authentication purposes

May we suggest that another email address be added to the account for authentication purposes. Sometimes we need to reset the router so RingCentral sends our very busy doctor the code before individuals in the office can regain use. We switched th...
Quantum Eye Group 18 days ago in RingCentral Web/Desktop App 0 New

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
about 3 years ago in RingCentral Web/Desktop App 3 Future consideration

Option to Customize App's Button while on a call

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.
Ryan Ramat 6 months ago in RingCentral Web/Desktop App 0 Under review

Read notification for RingCentral messages

No description provided
Ben Stutzman about 3 years ago in RingCentral Web/Desktop App 38 Future consideration

pass the original did on call tranfer

I need ring central to pass the original caller id when transferring currently it passes the caller id from the agent that picked up the call meaning I can't track the calls outside of ring central.
salvador ocana about 1 month ago in RingCentral Web/Desktop App 0 New