RingCentral Web/Desktop App

Tasks are a great tool for organization and communication within the unified RingCentral App. The RingCentral Classic app has the ability to add a subject line to new tasks while the new RingCentral App does not have this ability.

Desktop App Update in December lost option to manual rearrangement user contacts in HUD. Please bring it back.

In addition (or maybe instead of?) the standard pre-built status messages, it would be helpful to have some of your previous status messages as well. For instance, we're often indicating where we are...at the office, working from home, etc. It wou...

On the old desktop/browser app, you could see a snippet of the beginning message of the most recent sms messages & you could scroll down to see older messages. When we had to switch to the new desktop/browser app, that feature went away & ...

User would like to have the option to do Call forwarding from User to User using the RC Unified app. Call forwarding works in RC Phone - but users are migrating all their member in using RC App (Unified).

This would allow us to launch external applications at the time of incoming call in the same way that we do when using the Phone app. Things like screen pops with additional information from our CRM can be initiated with this functionality.

I've been a Ring Central customer for many years. Recently I was forced to download the new RC app because the old app is discontinued. The new app is missing this feature ... When I receive a phone call on one of my business numbers (there are se...

we send code snippets via Ring Central messaging and used to have the ability to maintain formatting and spacing by adding[code] to the message. We would like that functionality back and included in messaging formating

I would love to see a search bar for texts so I can search for the last time I texted someone. I do a lot of group texts, so I cannot just pull up the individual contact to see the history. I would love to be able to search for all the group texts...

If you use the RingCentral App actively for messages and text, the search bar is crucial for quickly finding conversations. Please add direct access to it via a shortcut (e.g., the "/" symbol) to avoid having to click around.