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RingCentral Web/Desktop App

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Fax transmission notification to include copy of fax.

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.
LOTT & FISCHER about 2 months ago in RingCentral Web/Desktop App 2 Under review

Ability to turn off call quality survey for agents.

Some agents are annoyed by the call quality survey after each call. Having the ability for them to disabled it would be nice.
Guest about 1 year ago in RingCentral Web/Desktop App 4 Under review

RingCentral App for Linux

be able to install RingCentral App Desktop for Linux users on their computer
Denice Abbey Dizon over 1 year ago in RingCentral Web/Desktop App 3 Under review

Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest over 1 year ago in RingCentral Web/Desktop App 5 Under review

Bulk Delete All Voicemails

Imagine a world where you can click on one of your nearly infinite voicemails, then hitting ctrl-a (or just clicking on the 'select all' button). Now you've got like 1,245 voicemails from jealous ex's, desperate vendors, and unrequited direct supe...
Joshua Dunn over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 7 Planned

Add an option to disable the 911 warning

The Desktop App prompts our user multiple times per day to warn them about 911 even though they have addresses configured. Can we get an option to disable the warning or at least snooze it for X number of days? Support is telling me that this is a...
Guest almost 2 years ago in RingCentral Web/Desktop App 8 Under review

Default to Phone tab instead of Glip

I only use the RingCentral app to call clients. Every time I open the app I have to click over to Phone.
Guest about 3 years ago in RingCentral Web/Desktop App 5 Planned

Enable SMS for UK numbers

Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
Guest over 1 year ago in RingCentral Web/Desktop App 4 Future consideration

Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I have a flow in which if the person stays on the line I would like it to goto an extension. Currently the greeting repeats 3 times before going to the extension. This is not desired. It would be better if it repeated only once before going to the extension. With everything being configurable why is this setting hard coded? Thanks.

As it will give the customers option to select how many times they want the IVR Menu Greeting to play in case the caller will not press anything. As right now its fixed to play the IVR menu 3 times. As some customers will really not prefer to stay...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Looking to see Custom Status in HUD without having to click the profile picture

Users are unable to see the Custom Status in HUD, they can only see in the Message area/if they are sending Messages to each other; this was a feature in the old RC Phone app and we'd like to see it again in this one. Users can click on the profil...
Jake Fletcher IT 5 months ago in RingCentral Web/Desktop App 0 Under review