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RingCentral Web/Desktop App

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Tracking offline and online time in RC Status

We used to use Skype for business and it let us know when users were away from there app. We would like to track this in RC but I it does not seem to exist. Please add this feature
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Bone Conduction Support for ADA Needs

I am deaf in one ear and cannot have a headset that covers my other ear since I must be able to hear and help office visitors. There are no supported headsets in the RingCentral recommended list that meet my ADA needs for the desktop version of th...
Lola Taylor over 1 year ago in RingCentral Web/Desktop App 2 Under review

Task filter - Sort by "Color"

The task filter in new ringcentral app is currently not complete. There's currently no way to sort by color nor sort by section/category.
Niky Roihan about 2 years ago in RingCentral Web/Desktop App 3 Under review

Create contact groups to send bulk text messages

According to your site you allow up to 100 receiptients for bulk text messages. There should be a way to create contact groups so if you need to send text messages to a group of people on a regular basis, you can simply select that group and send ...
Donna Archambault almost 3 years ago in RingCentral Web/Desktop App 2 Under review

Sync contacts from portal to deskphones

Sync contacts from portal to deskphones
Guest about 3 years ago in RingCentral Web/Desktop App 4 Under review

all number normalisation / modification

Call numbers that are not stored in E.164 (e.g. in connected CRM systems) should be callable. Specifically, there are customers who currently have systems in which the phone numbers are not entered correctly. These customers cannot switch to Unify...
Manfred Horsch over 1 year ago in RingCentral Web/Desktop App 0 Under review

Set login option for agents (Admin)

Admin would like to request an option to set the agent login option and remove all of the others in the RC app. They would like to disable the options that are not used by their company. "Is there anyway to disable the other login options of our R...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Recurring meeting option

With the new all in one App we are loosing the recurring meeting tab where all our monthly recurring meetings are stored to easily refer back to. is this something that will be coming back in the future?
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

Currently the new RC Video is not able to link to Microsoft on premise exchange / Outlook. The only options to link a calendar are Google or MS 365. I must say I understand the move off of the Zoom platform but to ask people to be moved off by Mar...
Guest about 3 years ago in RingCentral Video / RingCentral Web/Desktop App 2 Under review

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman over 1 year ago in RingCentral Web/Desktop App 0 Under review