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RingCentral Web/Desktop App

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Auto DND while computer locked

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...
David Basara 4 months ago in RingCentral Web/Desktop App 3 Under review

Set login option for agents (Admin)

Admin would like to request an option to set the agent login option and remove all of the others in the RC app. They would like to disable the options that are not used by their company. "Is there anyway to disable the other login options of our R...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow More Than 10,000 Contacts

With large organizations, 10000 contacts is nowhere near enough to support the amount of contacts we would like to sync into RingCentral for the Caller ID. This limit is arbitrarily low and should be raised.
Guest over 1 year ago in RingCentral Web/Desktop App 2 Under review

Recurring meeting option

With the new all in one App we are loosing the recurring meeting tab where all our monthly recurring meetings are stored to easily refer back to. is this something that will be coming back in the future?
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Template for Intercom and Presence setting

Whenever there's a new user, the admin will need to configure the intercom and presence one by one. IT will be helpful to just apply a template for it.
Guest over 2 years ago in RingCentral Web/Desktop App 3 Under review

Mute other sounds when taking calls on RingCentral Desktop app

It seems you used to have this feature in the phone only app: https://support.ringcentral.com/article/RingCentral-Phone-Desktop-Reduce-Mute-Other-Sounds-Windows-During-Call.html This needs to be added to the new 3 in 1 app as well. It's a pain to ...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Under review

Prevent incoming calls from interrupting messaging

Currently, if you are typing a message in the RingCentral desktop application, an incoming call automatically goes to the front of the application, interrupting your message typing. In order to continue messaging, you must Ignore the call, then cl...
Chris Redmond Ext 1147 over 2 years ago in RingCentral Web/Desktop App 4 Under review

Code snippet is narrow, needs to expand to width of window

It's nearly impossible to read a code snippet at the moment. Basically the options are to copy the entire thing to a local text editor or download. Please make it easier to view in the app
Rick Case x567 (PT) about 2 years ago in RingCentral Web/Desktop App 2 Under review

Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

Currently the new RC Video is not able to link to Microsoft on premise exchange / Outlook. The only options to link a calendar are Google or MS 365. I must say I understand the move off of the Zoom platform but to ask people to be moved off by Mar...
Guest about 2 years ago in RingCentral Video / RingCentral Web/Desktop App 2 Under review

Text Auto Reply when out of the office

My customers are getting used to texting me. When I am out on vacation, there is no way for them to know that I am not in the office and not checking text messages. This would be very helpful.
Lisa Benway 6 months ago in RingCentral Web/Desktop App 3 Under review