RingCentral Web/Desktop App

Would it be possible for email confirmation from RingCentral once fax is sent to display cover page preview? This will help users know exactly what was faxed with a quick glance.

As a user I just want a list of all my contacts that are available at any given moment i.e. their status is Online right now.Maybe it can be shown as a list on the Contacts page where contacts are listed based on their type currently e.g. All, Com...

The ability to create a "Client" contact list in addition to the "Personal" contact list, so client and person contacts are separate. I am surprised since this is a Business Account that this is not an option. Also, each user should be able to cre...

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...

My business uses Ring Central to take inbound calls from over 100 small businesses nation wide. When we need to outbound call the clients back, I have the daunting task of scrolling through a list of over 100 possible 'call from' numbers in the dr...

The ability to add contacts to an existing text conversation. Currently this ability is not available.

I would love to see a search bar for texts so I can search for the last time I texted someone. I do a lot of group texts, so I cannot just pull up the individual contact to see the history. I would love to be able to search for all the group texts...

Would allow a quick and easy integration to RC app from MS Teams, in addition to allowing a mixed usage of applications (per user preference) in a single organization.

As admin we can monitor calls easily, but there is no way to monitor chats between employees or in teams you are not a member of. You should be able to monitor chats the same way you can monitor calls. An admin should also be able to delete teams ...

Attached is current custom variables available. In RED would like additional variable for total page count. I see total page count being used on none custom cover page. Please implement for custom as well?