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RingCentral Web/Desktop App

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Implement cloud backup of custom fax covers

If we need to re-install the mobile app or clear browser cache (app.ringcentral.com) we are forced to setup our custom fax covers again. Tedious for end users who have different/multiple custom fax covers. Support stated that all the custom fax co...
Robert Moore about 1 month ago in RingCentral Web/Desktop App 0 New

Click VM in desktop app, then play VM through the desk phone.

It would be nice if clicking a VM in the desktop app to play it, that the desk phone would ring and then play the VM through it.
BJ Gagliardi about 1 month ago in RingCentral Web/Desktop App 0 New

Receiving faxes in separate inbox.

When receiving a fax, it sends you a VM. When you pick up the phone, it says you have a fax. If you delete that, you lose the fax. Can faxes be sent to a separate mailbox/inbox just for faxes?
BJ Gagliardi about 1 month ago in RingCentral Web/Desktop App 0 New

Ability to switch on/off ring RC app and Mobile apps separately.

We have users that are working at their desk using the RC app/Teams and mobile app installed on their phones. It is quite distracting when they have an incoming call and their RC app and mobile app rings at the same time. We would like a feature t...
Donna Fluegel about 1 month ago in RingCentral Web/Desktop App 0 New

Customer wanted to hide the settings icon from the RC app for her employees

Allows the Super Admin to have full control with there settings and Standard users could not change there own settings since it was already configured by the Super Admin
Kim Johanan Pagotaisidro about 1 month ago in RingCentral Web/Desktop App 0 New

Email Fax receipt to include copy of fax attachment

of fax sent out
Tony DaSilva about 1 month ago in RingCentral Web/Desktop App 0 New

Dark mode in Teams causes incoming call rules page to be difficult to read on RC Teams Embedded App

Dark mode in Teams/Windows causes some fields on the incoming call rules page (and other call handling pages) to be difficult to read due to font color. These settings are disabled on the admin side, so I believe they are supposed to be greyed out...
Kevin Micol about 2 months ago in RingCentral Web/Desktop App 0 New

Enable the user the ability to turn features like text messaging OFF

I do not want to receive text messages on my cell phone and in ring central, especially from personnel not from within my organization.
Randy Hofmeister about 2 months ago in RingCentral Web/Desktop App 0 New

Script to Update or Install RingCentral app

Submitting this feature to have an option for a script to install an update for RingCentral desktop app
James Peterson about 2 months ago in RingCentral Web/Desktop App 0 New

Post message via email directly into a particular task

We currently use the "Post message via email" feature in Conversations/Teams to receive notifications triggered by particular scripts. Works great! It would be nice if we could also make these messages go to particular tasks for better organizatio...
Igor ° about 2 months ago in RingCentral Web/Desktop App 0 New