RingCentral Web/Desktop App

Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.

In the roles section where you should be able to remove the option to allow users to utilize the chat portion, this is not available currently. This would help assist us and some of our locations to allow us to remove this feature from their abili...

I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the co...

I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.

We want our Outbound Caller Name update for all Mobile Carries US and Canada. What we currently have right now showing is number and the City even we have update our Outbound Caller ID information

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.

I need ring central to pass the original caller id when transferring currently it passes the caller id from the agent that picked up the call meaning I can't track the calls outside of ring central.

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...

I would like to request an enhancement for our meeting scheduling feature. Currently, when scheduling a meeting using "meeting info," the meeting does not appear on the "Upcoming Meetings" tab, making it challenging for users who do not utilize Mi...