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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 102

Make columns adjustable for Task view

In Ring Central Classic app, you could adjust columns and be able to see a full task in list view and also see many more tasks on one screen before having to scroll. Now I can see only see a handful of tasks on the screen before needing to scroll ...
Guest almost 3 years ago in RingCentral Web/Desktop App 2 Future consideration

Add the ability to remove Integrated Calling to iPhone

You have a feature for, what you call, Integrated Calling. You can see it from here. https://support.ringcentral.com/article/9126.html#ReceiveIncomingCall In that link you state that it can be disabled so that the user does not have to see the Rin...
Guest about 3 years ago in RingCentral Web/Desktop App 5 Future consideration

Option for organization to limit status options

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
Guest over 3 years ago in RingCentral Web/Desktop App 2 Future consideration

Download Multiple Faxes

It would be beneficial for most of the users in RingCentral.
Guest over 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Tool to clear out app history (profile pic, conversations, messages, etc.) before reassigning an account to a new user.

When a staff member leaves and is replaced, the new person is assigned their predecessor's phone number and therefore inherits the old user's app settings, chat history, profile picture, etc. I would like an option for the admin to wipe the accoun...
Lisa Feinman over 3 years ago in RingCentral Web/Desktop App 1 Future consideration

RE: "Edit Task" Window - Create a way to expand the "description" field

On RC Classic: When you open a task to edit it, you are able to click and hold a corner button that allows expansion of the field. This feature does not exist in the new app. Why it's useful: When you have a lot more information to add to a task t...
Guest about 3 years ago in RingCentral Web/Desktop App 5 Future consideration

Change Main Site Name in Admin Portal

We have multiple sites. We can change all of our site names except for our headquarters (which the account is tied to). Like to be able to change 'Main Site' name to our City location.
Guest over 3 years ago in RingCentral Web/Desktop App 2 Future consideration

Add multiple block numbers in user settings and download blocked numbers

Add multiple block numbers in user settings ext-screening, greetings and hold music- blocked calls as to save time rather than just putting 1 number at a time. download all or multiple blocked numbers to remove from blocked number list
Guest over 3 years ago in RingCentral Web/Desktop App 1 Future consideration

Ability to have hold music start at different intervals, or the ability to have multiple hold music that will be selected randomly

We have hold music that has about 7 different topics. When somebody is put on hold they automatically just here the first topic as it always starts at the start. We would like to have these randomized so other topics in the hold music can play fir...
Christine Cullen over 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Call Selected Number Hotkey

Please add a hotkey for Call current selection to the new RingCentral App, like the one available in RC Phone. This is the most important hotkey for our users.
Cj Wiliams over 3 years ago in RingCentral Web/Desktop App 0 Future consideration