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RingCentral Web/Desktop App

Showing 1722

Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest almost 3 years ago in RingCentral Web/Desktop App 23 Planned

For Fax cover sheet

For Fax cover sheet allow you to input to whom the fax is being sent to without entering their name and Fax# into contacts. Why would we want to enter into contacts a persons name at a mortgage company with a Fax# when we probably will never send ...
Steven Lipstone 9 days ago in RingCentral Web/Desktop App 0 New

a custom role for message, video, text, and webinar

I think we need the capability to a customize a role for message, video, text, and webinar
Andrea Higgins 9 days ago in RingCentral Web/Desktop App 0 New

Allow all extensions to send SMS from main Company extension

We are applying for TCR SMS for our company. I was just told that ONLY 1 extension can send out SMS from the main company number. This is not very useful since we need multiple users to be able to send out SMS from the main company number!
Kenneth Storch 6 months ago in RingCentral Web/Desktop App 8 Under review

Removing of limitations in the creation of a free account for external guests

External guests are being blocked or automatically disabled after creating free accounts for RingCentral Messaging using either the browser version or the desktop app. Can't add external guest users to our contacts who are using a free account nor...
Michael Pascual | Global Learning Delivery about 2 months ago in RingCentral Web/Desktop App 0 New

Option to opt out of Unified Inbox

Most of the users in my organization prefer to have the old layout in the Inbox in the RingCentral app Please have the option to opt out of the unified inbox layout
Ranier Gallego 17 days ago in RingCentral Web/Desktop App 0 New

RingCentral App Faxing Option To CC Email address

We just received a request where a user could have the option to CC Email address when sending fax through the RingCentral Application
Ranier Gallego 18 days ago in RingCentral Web/Desktop App 1 New

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Bring back the pause media when a call is started

We had a feature (at least in the windows version) that paused all music and media if you answer a call. This is no longer an option and would be very useful to not have to manually pause my music when i call comes in so i can answer.
Jason Joyce 10 days ago in RingCentral Web/Desktop App 0 New

Caller number to show up in Blind transfer from call queue

Incall queue, normally it shows the name of the person who blind transferred the call. The customer wants to show the number of the caller.
Blesilda Millan 10 days ago in RingCentral Web/Desktop App 0 New