Skip to Main Content

RingCentral Web/Desktop App

Showing 52

Add "Do Not accept call queue calls" to new RC app

If users simply turn on DND, they can't even take internal calls. We need this option in the new app!!
Stephanie Beane about 2 years ago in RingCentral Web/Desktop App 2 Implemented

RingCentral App - Task Subjects

Tasks are a great tool for organization and communication within the unified RingCentral App. The RingCentral Classic app has the ability to add a subject line to new tasks while the new RingCentral App does not have this ability.
Guest over 2 years ago in RingCentral Web/Desktop App 3 Implemented

Add option to disable send with "enter" or "return" key

Some of my co-workers pre-maturely send unfinished messages by hitting enter. Their assumption is enter will move to the next line (as on email). Instead it sends half of their message and often creates confusion. It would be nice to have the opti...
Guest over 2 years ago in RingCentral Web/Desktop App 3 Implemented

Allow RC App(Unified) as Call forwarding - aside from the RC Phone App

User would like to have the option to do Call forwarding from User to User using the RC Unified app. Call forwarding works in RC Phone - but users are migrating all their member in using RC App (Unified).
Guest almost 2 years ago in RingCentral Web/Desktop App 6 Implemented

Add Launch URL capability to RingCentral App

This would allow us to launch external applications at the time of incoming call in the same way that we do when using the Phone app. Things like screen pops with additional information from our CRM can be initiated with this functionality.
Guest about 2 years ago in RingCentral Web/Desktop App 2 Implemented

bring back call block like in old app

I've been a Ring Central customer for many years. Recently I was forced to download the new RC app because the old app is discontinued. The new app is missing this feature ... When I receive a phone call on one of my business numbers (there are se...
Timothy Smith over 2 years ago in RingCentral Web/Desktop App 4 Implemented

[code] text formatting option

we send code snippets via Ring Central messaging and used to have the ability to maintain formatting and spacing by adding[code] to the message. We would like that functionality back and included in messaging formating
Guest over 2 years ago in RingCentral Web/Desktop App 1 Implemented

Keyboard shortcut to access the search bar in RingCentral App

If you use the RingCentral App actively for messages and text, the search bar is crucial for quickly finding conversations. Please add direct access to it via a shortcut (e.g., the "/" symbol) to avoid having to click around.
Fredrik Eriksson over 1 year ago in RingCentral Web/Desktop App 1 Implemented

Would like to view calendar that shows EVERYTHING at all times, the color tags

Its super hard to schedule something with a customer on the phone and we have to literally press on everyday + however more things are on that day, the old ring central showed the whole calendar by month and day and each block it showed what was s...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Implemented

Update profile picture without having RC messaging

we have messaging disabled (because we use MS Teams) and cannot update profile pictures. The request is to have the ability to update the profile picture number without using messaging to do so.
Guest about 2 years ago in RingCentral Web/Desktop App 5 Implemented