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RingCentral Web/Desktop App

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Sync contacts from portal to deskphones

Sync contacts from portal to deskphones
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Under review

Prevent incoming calls from interrupting messaging

Currently, if you are typing a message in the RingCentral desktop application, an incoming call automatically goes to the front of the application, interrupting your message typing. In order to continue messaging, you must Ignore the call, then cl...
Chris Redmond Ext 1147 about 2 years ago in RingCentral Web/Desktop App 4 Under review

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman 4 months ago in RingCentral Web/Desktop App 0 Under review

Include SMS on export data

Include SMS on export data
Guest over 1 year ago in RingCentral Web/Desktop App 3 Under review

Tracking offline and online time in RC Status

We used to use Skype for business and it let us know when users were away from there app. We would like to track this in RC but I it does not seem to exist. Please add this feature
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Status in search

If I want to see is someone is green, I have to click Search, then type their name, then click on them to see if they are green or red. I'd like to see their status in the search results so I have an idea if they'll answer the phone without clicki...
Greg Widener Ext 1171 over 1 year ago in RingCentral Web/Desktop App 2 Under review

add edit and delete into video scheduling

RC meetings had the ability to edit and delete sceduled meetings from inside the gui without going into a third party app(outlook) or the website please add to video
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Search Contacts by Nickname, Custom ID or Practically Any Field

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...
Raihan Rahman 3 months ago in RingCentral Web/Desktop App 2 Under review

Control Calls Using a Desk Phone With the Desktop App

Currently, our office is set up so that when receiving or making a call, users can use either their desk phone or the RingCentral desktop app if their computer has a microphone. Most of our users prefer to use the desk phone, or need to due to not...
Scott VanDyken 8 months ago in RingCentral Web/Desktop App 4 Under review

Change gender of emojis

There are only male versions of some emojis, this is frustrating and frankly a huge oversight.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review