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RingCentral Web/Desktop App

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Prevent incoming calls from interrupting messaging

Currently, if you are typing a message in the RingCentral desktop application, an incoming call automatically goes to the front of the application, interrupting your message typing. In order to continue messaging, you must Ignore the call, then cl...
Chris Redmond Ext 1147 over 2 years ago in RingCentral Web/Desktop App 4 Under review

Text messages scrambling/getting jumbled - Fix

Texts are often scrambled when received through ring central. For example, someone will send a longer, singular, text message. It will then be received as multiple texts that are out of order. Makes it really difficult to read the message.
Kelly Teetsel 3 months ago in RingCentral Web/Desktop App 1 Under review

SMS Messaging for Australian Users

The SMS features as currently described and discussed are not available for AU users. This is a much needed feature and would be a welcome addition.
Guest about 2 years ago in RingCentral Web/Desktop App 12 Under review

Create contact groups to send bulk text messages

According to your site you allow up to 100 receiptients for bulk text messages. There should be a way to create contact groups so if you need to send text messages to a group of people on a regular basis, you can simply select that group and send ...
Donna Archambault about 2 years ago in RingCentral Web/Desktop App 2 Under review

Sync contacts from portal to deskphones

Sync contacts from portal to deskphones
Guest over 2 years ago in RingCentral Web/Desktop App 4 Under review

Disable Recording Function for Specific Users

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
Guest over 2 years ago in RingCentral Web/Desktop App 3 Under review

all number normalisation / modification

Call numbers that are not stored in E.164 (e.g. in connected CRM systems) should be callable. Specifically, there are customers who currently have systems in which the phone numbers are not entered correctly. These customers cannot switch to Unify...
Manfred Horsch about 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Handling- forward calls to another Ext and ring to a mobile/desktop app for another user

In Call handling, you should be able to forward your phone to another users ext, and have it ring to that persons mobile/desktop app. Currently it only rings to a physical phone.
Guest over 2 years ago in RingCentral Web/Desktop App 3 Under review

Desktop App Specific Permissions

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...
Nick Rowland 3 months ago in RingCentral Web/Desktop App 1 Under review

start minimized in windows

Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review