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RingCentral Web/Desktop App

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Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

Currently the new RC Video is not able to link to Microsoft on premise exchange / Outlook. The only options to link a calendar are Google or MS 365. I must say I understand the move off of the Zoom platform but to ask people to be moved off by Mar...
Guest almost 3 years ago in RingCentral Video / RingCentral Web/Desktop App 2 Under review

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman about 1 year ago in RingCentral Web/Desktop App 0 Under review

all number normalisation / modification

Call numbers that are not stored in E.164 (e.g. in connected CRM systems) should be callable. Specifically, there are customers who currently have systems in which the phone numbers are not entered correctly. These customers cannot switch to Unify...
Manfred Horsch over 1 year ago in RingCentral Web/Desktop App 0 Under review

Prevent incoming calls from interrupting messaging

Currently, if you are typing a message in the RingCentral desktop application, an incoming call automatically goes to the front of the application, interrupting your message typing. In order to continue messaging, you must Ignore the call, then cl...
Chris Redmond Ext 1147 almost 3 years ago in RingCentral Web/Desktop App 4 Under review

Text messages scrambling/getting jumbled - Fix

Texts are often scrambled when received through ring central. For example, someone will send a longer, singular, text message. It will then be received as multiple texts that are out of order. Makes it really difficult to read the message.
Kelly Teetsel 9 months ago in RingCentral Web/Desktop App 1 Under review

SMS Messaging for Australian Users

The SMS features as currently described and discussed are not available for AU users. This is a much needed feature and would be a welcome addition.
Guest over 2 years ago in RingCentral Web/Desktop App 13 Under review

Code snippet is narrow, needs to expand to width of window

It's nearly impossible to read a code snippet at the moment. Basically the options are to copy the entire thing to a local text editor or download. Please make it easier to view in the app
Rick Case x567 (PT) almost 3 years ago in RingCentral Web/Desktop App 2 Under review

Disable Recording Function for Specific Users

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
Guest about 3 years ago in RingCentral Web/Desktop App 3 Under review

Desktop App Specific Permissions

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...
Nick Rowland 9 months ago in RingCentral Web/Desktop App 1 Under review

Download SMS via RC App.

There should be an option to download the SMS in bulk or per conversation.
Lynce Andres 11 months ago in RingCentral Web/Desktop App 1 Under review