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RingCentral Web/Desktop App

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Feature request:Presense for RingCentral Unified App

to identify if user is available to take calls using the unified app
Charmaine Eusebio about 3 years ago in RingCentral Web/Desktop App 1 Implemented

Answer phone call with a keyboard shortcut hotkey on the Ring Central App for desktops

Answer phone calls with a keyboard shortcut (hotkey) when using the Ring Central App for desktops. Scrambling with the mouse to click on the answer button when receiving a phone call seems. The RC phone app has this feature, why wasn't it added to...
Chris Askew about 3 years ago in RingCentral Web/Desktop App 4 Implemented

Task functionality

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...
Guest about 3 years ago in RingCentral Web/Desktop App 6 Implemented

Allow Box and other file storage upload options for new RC app

When adding files to chat or Teams we only have options for Local Computer. In the administration settings -> Manage file sharing please add Box and other cloud file storage options for us to enable. This is for the new RC app, not the classic ...
Guest about 3 years ago in RingCentral Web/Desktop App 3 Implemented

RingCentral App needs a setting to "Bring to front" on an incoming call, not just a task bar notification

Just like the RingCentral softphone, the RC App needs a way to ALWAYS bring the RC App to the front/foreground when an incoming call arrives. This is critical especially for IVR Agents that need to take the call. Today, one has to click on the tas...
Guest about 3 years ago in RingCentral Web/Desktop App 2 Implemented

Dark Mode

Dark mode would enable more user friendly interface
Guest over 3 years ago in RingCentral Web/Desktop App 6 Implemented

Hide Contacts from RingCentral Contacts List

I'd ike to be able to hide some accounts from the contacts list, within the RingCentral desktop app. For example, we have an account assigned to someone who hasn't started working yet. For now, I don't want them to show up within the Contact List.
Guest over 3 years ago in RingCentral Web/Desktop App 15 Implemented