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RingCentral Web/Desktop App

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Enable MMS / RCS International - RCS / Domestic

Please enable International MMS - or even better can you please support RCS both domestically & internationally - as that is a useful feature to send high quality images. RCS would be much better and is the latest standard as far as I'm aware ...
Dan Hughes about 1 month ago in RingCentral Web/Desktop App 0 Under review

Mic Mode on Mac

Apple has Mic Mode in their control center that has different options for your mic that allows you to control the input. Whenever I use my airpod pros through my Mac, the background noise is amplified and makes it extremely hard for the person on ...
Hunter Taylor about 1 month ago in RingCentral Web/Desktop App 0 Under review

There needs to be a "Clear All" option for missed calls.

In the RC UC app, there is an option to "Delete All Call History". That option should also exist for just Voicemails, amd Missed Calls. Users should not have to delete individual Missed Calls or Voicemails. FYI, Users had this functionality in the...
Anthony Cherry about 1 month ago in RingCentral Web/Desktop App 0 Under review

Able to Receive Multiple Calls if A Member of a Call Queue

We would like to be able to see calls come in through a call queue even if the user is on an existing call.
Jared Lindenberg about 1 month ago in RingCentral Web/Desktop App 0 Under review

Add a disclaimer/link or remove non-functional settings from apps that show them as available.

This is regarding the RingCentral MVP app and the cell phone apps and their functionality for forwarding calls. As confirmed by two of your support reps and a support supervisor, the call forwarding from another forwarded call ( Ring in Order ) do...
Steve Wilson about 1 month ago in RingCentral Web/Desktop App 0 Under review

Shortcut Keys don't work unless RC app is at attention.

When my Windows Ring Central phone app rings the "Alt A" shortcut will not work Unless I click on the ringcentral window first or it was already the main window at my attention when the call came in. Also, With the Jabra Link 380 I have the same i...
Daniel Flesch about 1 month ago in RingCentral Web/Desktop App 1 Under review

Prioritize the current call over incoming calls

Pretty self explanatory...I can't believe there's at least not an option to prioritize the current call over incoming calls
Joe Weber about 1 month ago in RingCentral Web/Desktop App 0 Under review

Create an option to remove the apps tab in the RingCentral application

Currently the apps tab is tied to the messaging feature. The only way to remove the apps option is to remove messaging from an account. It would be helpful if these were separate so that I can control whether users are allowed to add apps to their...
Lily Eriksen about 1 month ago in RingCentral Web/Desktop App 0 Under review

Being able to disconnect other person or line on a Merge/conference call

I would like to suggest to the developer to carry over the feature from the old app for the host of the call to be able to disconnect other people on the other line when we are on a conference or merged call especially when we are 3 people on the ...
Juan Zalazar about 1 month ago in RingCentral Web/Desktop App 0 Under review

Call Queue status as a Banner similar to DND

Please add a feature where, like the status banner for DND, we also see a status banner for being off the call queue. Users do not remember to check their queue status after switching it off. While we can prevent people from getting off the queue,...
Jeff Lorenzen about 1 month ago in RingCentral Web/Desktop App 1 Under review