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RingCentral Web/Desktop App

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Add hyperlinks to RingCentral Technical Support case follow-up emails that link to case

Tech support case status emails do not contain any hyperlinks to the case itself or the support home page - I must open a browser and manually login from there - It would be helpful to have a direct link to either the case itself or at least the R...
Greg Drake 5 months ago in RingCentral Web/Desktop App 0 Under review

Fax Portal for Staff with out Phones

I have staff that do no have log ins/phone because they do not make phone calls for the business. However, they do help with faxing. It would be great to have a central website log in to fax only (much like nextiva) so I do not need to share my ph...
Shelly Rozek 5 months ago in RingCentral Web/Desktop App 0 Under review

Add a button in RingCentral to launch an external URL

We would like to : add a custom button in the Dialer be able to select the option "on click of button" to launch an external url using that button
Haja Camara 5 months ago in RingCentral Web/Desktop App 0 Under review

Route Outbound Call Directly to Recipient's Voicemail

Route Outbound Call Directly to Recipient's Voicemail
Mark Simons 5 months ago in RingCentral Web/Desktop App 0 Under review

Stop with the tutorial popups

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
Billy Hartzel 5 months ago in RingCentral Web/Desktop App 0 Under review

Quick Input Change

Would like drop down on a toolbar that allows me to quickly change what mic/headset I am using without having to drill down through the settings every time. I use boht a wired and wireless headset. And it is a HUGE pain to have to keep changing it...
Merlin Kirkpatrick 5 months ago in RingCentral Web/Desktop App 0 Under review

Sync more than one google accounts

Make it so more than one google account can be synced with the RingCentral App.
Fern Goodman 5 months ago in RingCentral Web/Desktop App 0 Under review

Minimized At Startup

This has other ideas already submitted, but they're all old and it still hasn't been added. Most programs with an autostart at boot feature allow the user to set it to open minimized to the tray. This has been a requested feature for years and it ...
Ian Sprenkle 5 months ago in RingCentral Web/Desktop App 0 Under review

RingCentral App and RingCentral Service Sync user information

I am really not sure why this has not happened yet, but it would make complete sense to have the Service Center, where all users and phone profiles are setup to sync across with the RingCentral App. I am specifically referring to a User Profile, s...
Chris Poorte 5 months ago in RingCentral Web/Desktop App 0 Under review

troubleshooting button.

Add a troubleshooting button we can access on any page when something goes wrong we can hit the button and run a quick diagnostic check so when we call in we can tell you exactly what the issue is and we can get a quick fix instruction from you. T...
Patricia Sepulveda 5 months ago in RingCentral Web/Desktop App 0 Under review