RingCentral Web/Desktop App

Call Handling & Forwarding to separately ring Desktop & Mobile Apps

Right now the only way you can create a group with outside phone numbers is to do so from the RC portal. I want to be able to create a group in my desktop app, so I can send a text to the group from either of my apps.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...

I am on the phone with Ring Central customer service right now and he is guiding me through posting this. Ring Central is false advertising that it has Group Text Messaging. The customer service rep confirmed with senior tech support that it's not...

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...

we need you that kindly allow the ring central app on our public IP only, so agent can't access its from outside.

1) when will there be a desktop app interface for Call Queues? (not web) 2) when will texting be enabled for Call Queues?

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...

We can't delete tasks or remove them from already deleted groups.