Skip to Main Content

RingCentral Web/Desktop App

Showing 1408

Permission based auto answer function so Managers can control auto answer functions on RC Softphone.

Having the Auto answer controls be role of permissioned based.
Daniel Pena about 1 month ago in RingCentral Web/Desktop App 0 New

Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest about 2 years ago in RingCentral Web/Desktop App 11 Under review

Group Texts with Tmobile

We can create a group SMS and it will show as sent as a group text . However, when a Tmobile number replies to the sent SMS to the group, we receive the response in an individual conversation. We cannot currenly send goups texts to Tmobile users. ...
Antares Crew 12 days ago in RingCentral Web/Desktop App 0 New

Allow on hold music from an audio channel on the computer

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.
Egberto Willies about 1 month ago in RingCentral Web/Desktop App 0 New

Add a button in RingCentral to launch an external URL

We would like to : add a custom button in the Dialer be able to select the option "on click of button" to launch an external url using that button
Haja Camara about 1 month ago in RingCentral Web/Desktop App 0 New

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust about 2 years ago in RingCentral Web/Desktop App 0 Under review

Upload custom ringtone

This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!
Colin Lewis 2 months ago in RingCentral Web/Desktop App 0 New

Stop with the tutorial popups

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
Billy Hartzel about 1 month ago in RingCentral Web/Desktop App 0 New

Forwarding Voicemail to another user

Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach th...
Kinnaly Amodio 5 months ago in RingCentral Web/Desktop App 1 Under review

Live Monitoring a user not a call

Instead of live monitor (listen) to a call, it would be great if you could monitor (listen) to all calls from a user instead of "dial in" to each call. The use case is, that we have coaches who listen to our calls from our users e.g. one hour. Cur...
Michael Elsing 5 months ago in RingCentral Web/Desktop App 1 Under review