RingCentral Web/Desktop App

we need you that kindly allow the ring central app on our public IP only, so agent can't access its from outside.

SCIM initial sign-on for new users on different plugins for RC works fine. However, the teams plugins require the user to be activated/signed on to RC before being able to log in through there. SCIM is there so that the user is able to get their c...

A button to stop the recording is currently available on the delisted RingCentral Phone app. This feature should also be available on the unified new RingCentral app as this is beneficial for callers that request to mask or stop the recording duri...

Customer would like to received group sms message from external number. Customer received text message from external number with no issue. However, if external number send it text message to multiple RC number is not being received.

We would like to do "3way text" from two of our team to a client and when a client replies both team member receive the reply and visa versa. Is this possible in any way?

New CSRs need this. I am a new hire, and on multiple occasions I have been automatically selected to call somebody back about something I'm not yet even trained to handle. For incoming calls, I am usually excluded from queues that go toward more e...

All Users would benefit from this when they need to copy their SMS threads into a document case for recording. The app currently only will copy the visible SMS thread and will not allow anything further. It looks like it does, except when going ba...

I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert every...

Dark mode in Teams/Windows causes some fields on the incoming call rules page (and other call handling pages) to be difficult to read due to font color. These settings are disabled on the admin side, so I believe they are supposed to be greyed out...

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...