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RingCentral Web/Desktop App

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Access and manage Queue Voicemails from within the RC App

Hello RingCentral Dev team, Please migrate the functionality from https://service.ringcentral.com/.../messages/ page, to the new Windows and Mac RingCentral GLIP App. Enable the Queue Managers to listen to and delete queue voicemails right from wi...
Dan Thorne over 1 year ago in RingCentral Web/Desktop App 5 Future consideration

Change Main Site Name in Admin Portal

We have multiple sites. We can change all of our site names except for our headquarters (which the account is tied to). Like to be able to change 'Main Site' name to our City location.
Guest over 1 year ago in RingCentral Web/Desktop App 2 Future consideration

Copy and Paste multiple phone numbers at a time on "To: Field" for SMS

It would be best if the RingCentral application, allows copy and paste of phone numbers from .csv file or excel file on the "To: Field", especially if there are multiple numbers they need to Enter.This will lessen the time and provide ease to user...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Call Selected Number Hotkey

Please add a hotkey for Call current selection to the new RingCentral App, like the one available in RC Phone. This is the most important hotkey for our users.
Cj Wiliams almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Cmd + Enter should send a new message in RC App

RC on Mac. This is fairly standard across the web: enter text into a textbox press cmd enter form posts to server But when I press enter or cmd enter in a text compose window it won't send. I have to move my hand off the keyboard to actually send....
Guest 9 months ago in RingCentral Web/Desktop App 0 Future consideration

Add the ability to remove Integrated Calling to iPhone

You have a feature for, what you call, Integrated Calling. You can see it from here. https://support.ringcentral.com/article/9126.html#ReceiveIncomingCall In that link you state that it can be disabled so that the user does not have to see the Rin...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Send an after hours text automation

It's like a voicemail for after hours setting but in text.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Tool to clear out app history (profile pic, conversations, messages, etc.) before reassigning an account to a new user.

When a staff member leaves and is replaced, the new person is assigned their predecessor's phone number and therefore inherits the old user's app settings, chat history, profile picture, etc. I would like an option for the admin to wipe the accoun...
Lisa Feinman almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Fax Cover Page using the Ringcentral App desktop

We have Google Contacts synchronized on the app with all information. When we send fax using the same app, it does not auto-populate the recipient information (like first and last name, company and business phone etc..) in the cover page.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Bi-weekly recurrence for events in Ring Central (GLIP)

Can you add an option for recurring to be bi weekly or bi monthly I am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
Rachael Parkins almost 2 years ago in RingCentral Web/Desktop App 3 Future consideration