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RingCentral Web/Desktop App

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Add Usage Reports for Glip

It would be really beneficial to be able to run analytics on Glip usage. We are using it to tell if remote workers are online and attending to messages, however there isn't any report that we can run to confirm our observations with data.
Lauren Sullivan about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Have the ability to right click on a link to copy the link

Basic functionality
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Give me a way to opt out of @Team messages for a channel

I need to be in some channels to get help from people in the channel. But every time someone pings the "@Team" for that channel, I don't need to be notified because the message is relevant for that "Team", while I'm not on the team, I'm just there...
Guest about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Forwarding and Group Queue for Users

Currently only automated numbers can have call queues assigned to them to forward to others. We would like our users to have the same set-up.
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Insufficient ring volume in main Ringcentral app

Insufficient ring volume in main Ringcentral app Incoming voice calls - Sounds Volume control 100% Select any sound, the volume is barely audible Win 10 Pro, Soundblaster sound card The volume problem applies across all sound options (Monitor spea...
Guest about 1 year ago in RingCentral Web/Desktop App 2 Already exists

sms back up

add an option in how to back up SMS/MMS messages.
John Ramirez over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Call Queue ring status/ availability customization

Allow users to quickly turn on or off their call queue ring status so they will not be disturbed during meetings/ breaks rather than completely removing themselves from the queue. A quick on and off feature in the RC App or the Phone application o...
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists

Universal App

Please create ONE UNIVERSAL APP. The reason being, GLIP is not the best functioning desktop app in this bundle of apps. To get through my day I have to use RingCentral Meetings, RingCentral Phone, RingCentral for Outlook (desktop program), and Rin...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Admin Can set what Caller ID can use for certain Ext

to have the option of changing the caller ID. So, I can select which users have the option to change their caller ID from the dialer
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Cnam request

I would like a call ID name for outbound calls as 'KYZEN'
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists