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RingCentral Web/Desktop App

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The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ about 2 years ago in RingCentral Web/Desktop App 2 Under review

Option to Customize App's Button while on a call

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.
Ryan Ramat 8 months ago in RingCentral Web/Desktop App 0 Under review

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest over 2 years ago in RingCentral Web/Desktop App 8 Under review

Auto DND while computer locked

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...
David Basara about 1 year ago in RingCentral Web/Desktop App 3 Under review

Keep Unread Conversations Visible In Collapsed Folders

Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.
Kieran H 5 months ago in RingCentral Web/Desktop App 1 New

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 14 Under review

Have the option to use all numbers on the account as the outbound caller ID.

Especially with numbers tied to either a mobile user, call queues, and/or message-only extensions to be used to receive faxes and calls. It would be nice to be able to use it as an outbound caller ID since the number is considered as a company num...
Sharpay Evans about 2 months ago in RingCentral Web/Desktop App 1 New

Ability to switch on/off ring RC app and Mobile apps separately.

We have users that are working at their desk using the RC app/Teams and mobile app installed on their phones. It is quite distracting when they have an incoming call and their RC app and mobile app rings at the same time. We would like a feature t...
Donna Fluegel about 1 month ago in RingCentral Web/Desktop App 0 New

Desktop App: Memory Usage too high

Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory, hybrid hard drive. Lately I've noticed it was just dogging. HD light on constantly. All I ever really run on ...
over 3 years ago in RingCentral Web/Desktop App 5 Under review

Desktop App Specific Permissions

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...
Nick Rowland 9 months ago in RingCentral Web/Desktop App 1 Under review