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RingCentral Web/Desktop App

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On the desktop app it would be helpful to be able to delete multiple texts at once.

This is only available on the mobile app. Having this function on the desktop app would be very helpful.
Emerald Kite 11 days ago in RingCentral Web/Desktop App 0 New

When using the web version of RC - add a way to suppress background noise

When using the RC phone app or in meetings we have the ability to suppress background noise. We utilize the RC Contact Center and have received customer complaints on noise level. The RC web phone does not have the ability to suppress.
Barb McCann 11 days ago in RingCentral Web/Desktop App 0 New

Soft phone integration with desk phone

Currently, there does not seem to be an integration with the RingCentral MVP App and our desk phones. Meaning if I am logged in to the APP there is no feature that allows me to make the App my primary source for calls. If I am logged into the App,...
Marsha Robinson 11 days ago in RingCentral Web/Desktop App 0 New

Remove/Edit the Header on the Fax page

Remove / Edit the Field in the Header according to our requirements. Like in attachment i don't want user name to be display as from field , it should show company name instead.
Vijay Rahi 21 days ago in RingCentral Web/Desktop App 0 New

Add time stamps to emojis / reactions to messages

We commonly have team members use emoji's react to posts. When performing investigations we have found there does not seems to be a way to see a time stamp of when the user reacted with an emoji to a post and we can only see the date/timestamp of ...
Derek Cotton 3 months ago in RingCentral Web/Desktop App 0 Under review

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust almost 2 years ago in RingCentral Web/Desktop App 0 Under review

busy on busy

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...
Manfred Horsch 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

One-Page View of Directory/Status

With our old phone system (Mitel), there was an applet named Phone Assistant(https://oneview.mitel.com/s/article/Phone-Assistant). It provided a one-page view of all users and their current status (On a call, DND, idle, out, etc.). It was extremel...
JJ Vinas 3 months ago in RingCentral Web/Desktop App 0 Under review

Folders or Subcategories within the HUD Feature

Having the ability to create folders or subcategories under the HUD feature would allow those user's who have many extensions listed, to be able to sort through those extensions to more easily locate the extensions they need at any particular mome...
Haley Petrick about 1 year ago in RingCentral Web/Desktop App 2 Under review

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest over 1 year ago in RingCentral Web/Desktop App 7 Under review