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RingCentral Web/Desktop App

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start minimized in windows

Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Number instead of red dot for Windows desktop app chat notification

Instead of seeing how many new messages were received, it just shows a red dot in the RC Taskbar icon. Could we please have the option to make that a number again?
Earnest Lynch over 1 year ago in RingCentral Web/Desktop App 1 Under review

Universal Dock/undock feature for each section in the new app

My company recently joined Ringcentral and many users wanted the ability to only see their dial pad without the extra things in the desktop app.I noticed that once you enable the HUD in the desktop app, HUD is able to undock from the main app as w...
Evron Mason almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Release Notifications ahead of schedule

When updates/ new releases are scheduled send customers an email notification with changes to expected ahead of implementation.
Janelle Chard about 2 years ago in RingCentral Web/Desktop App 1 Under review

RingOut on RC App

It would be nice to have the RingOut option added to the RingCentral app
Daniel Salinas about 2 years ago in RingCentral Web/Desktop App 1 Under review

busy on busy

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...
Manfred Horsch 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

We have found that the best and quickest way to manage all your VMs is with the desktop app. You can quickly see which are hangups and just delete them. You can then use the voice to text feature to quickly scan the message to determine if it need...
7001 DC David Christian 8 months ago in RingCentral Web/Desktop App 2 Under review

Custom/moving emojis

Used in the messaging feature, it's an excellent way to incorporate personal company logos and to make the agents more interactive. Moving from a different platform this was one feature that we enjoyed for motivation. Add emoji then you upload a g...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Mute notifications (without DND) while in a RCV meeting

Allow the user the ability to mute or change the volume for RC App, whilst in a RCV meeting so that the notification sound does not disturb the meeting. Similar to auto Do Not Disturb when screen sharing in a meeting, but not complete DND, only al...
Nasir Jaffer over 1 year ago in RingCentral Web/Desktop App 0 Under review

Enable display of scheduled meetings in desktop app

Current situation Currently when in the separate external 'Meetings' and app we schedule a meeting for a future time that meeting shows under the 'Meetings' tab at the bottom of the screen. Clicking on a meeting shows the full details and informat...
Alastair Fraser-Mitchell over 1 year ago in RingCentral Web/Desktop App 3 Under review