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RingCentral Web/Desktop App

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Option to Customize App's Button while on a call

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.
Ryan Ramat 8 months ago in RingCentral Web/Desktop App 0 Under review

start minimized in windows

Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

add edit and delete into video scheduling

RC meetings had the ability to edit and delete sceduled meetings from inside the gui without going into a third party app(outlook) or the website please add to video
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Search Contacts by Nickname, Custom ID or Practically Any Field

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...
Raihan Rahman about 1 year ago in RingCentral Web/Desktop App 2 Under review

Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...
Sayed Kazemi over 1 year ago in RingCentral Web/Desktop App 4 Under review

Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

We have found that the best and quickest way to manage all your VMs is with the desktop app. You can quickly see which are hangups and just delete them. You can then use the voice to text feature to quickly scan the message to determine if it need...
7001 DC David Christian over 1 year ago in RingCentral Web/Desktop App 3 Under review

Number instead of red dot for Windows desktop app chat notification

Instead of seeing how many new messages were received, it just shows a red dot in the RC Taskbar icon. Could we please have the option to make that a number again?
Earnest Lynch over 2 years ago in RingCentral Web/Desktop App 1 Under review

Status in search

If I want to see is someone is green, I have to click Search, then type their name, then click on them to see if they are green or red. I'd like to see their status in the search results so I have an idea if they'll answer the phone without clicki...
Greg Widener Ext 1171 over 2 years ago in RingCentral Web/Desktop App 2 Under review

Allow outbound fax cover sheets to be updated

When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.
Chris Frassanito over 2 years ago in RingCentral Web/Desktop App 5 Under review

Call Screening on RC Unified App

Currently there is the call screening feature available on RC phone app on desktop. The call screening feature should also be available on the unified app.
Hannah Tieu almost 3 years ago in RingCentral Web/Desktop App 0 Under review