RingCentral Web/Desktop App

If I want to see is someone is green, I have to click Search, then type their name, then click on them to see if they are green or red. I'd like to see their status in the search results so I have an idea if they'll answer the phone without clicki...

RC meetings had the ability to edit and delete sceduled meetings from inside the gui without going into a third party app(outlook) or the website please add to video

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...

My organization finds it bizarre that this option is disabled (possibly to allow cohabitation with RingCentral Phone apps on Windows devices) We're looking at a mass roll out of RingCentral MVP app to all users, coupled with removing outdated vers...

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...

We have found that the best and quickest way to manage all your VMs is with the desktop app. You can quickly see which are hangups and just delete them. You can then use the voice to text feature to quickly scan the message to determine if it need...

Instead of seeing how many new messages were received, it just shows a red dot in the RC Taskbar icon. Could we please have the option to make that a number again?

My company recently joined Ringcentral and many users wanted the ability to only see their dial pad without the extra things in the desktop app.I noticed that once you enable the HUD in the desktop app, HUD is able to undock from the main app as w...

When call pops-up in Ring Central app, it is often difficult to determine if the call is coming from someone internal to organization or external #, and whether it is a direct dial to your extension or if it is shared call queue

When updates/ new releases are scheduled send customers an email notification with changes to expected ahead of implementation.