RingCentral Web/Desktop App

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.

Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .

RC meetings had the ability to edit and delete sceduled meetings from inside the gui without going into a third party app(outlook) or the website please add to video

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...

We have found that the best and quickest way to manage all your VMs is with the desktop app. You can quickly see which are hangups and just delete them. You can then use the voice to text feature to quickly scan the message to determine if it need...

Instead of seeing how many new messages were received, it just shows a red dot in the RC Taskbar icon. Could we please have the option to make that a number again?

If I want to see is someone is green, I have to click Search, then type their name, then click on them to see if they are green or red. I'd like to see their status in the search results so I have an idea if they'll answer the phone without clicki...

When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.

Currently there is the call screening feature available on RC phone app on desktop. The call screening feature should also be available on the unified app.