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RingCentral Web/Desktop App

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Save meeting ID

When joining a meeting ID for a conference room that has the same ID set, it would be useful to be able to select from a recently joined meeting to be able to attend that conference room meeting again without having to type in the meeting ID each ...
Cameron D about 2 months ago in RingCentral Web/Desktop App 1 New

Add the ability to set statuses, especially DnD, for a specific (short) duration

Quite frequently, after I have set Do Not Disturb to work on a task without interruption, I discover in the middle of the following day that the day had been so peaceful because I forgot to reset my status back to Available. On other UC applicatio...
Michael Schumacher about 2 months ago in RingCentral Web/Desktop App 0 New

Bring back the option to keep app in foreground at all times

This feature was present in previous versions but is missing in the current release. In my job, I juggle 9+ windows on 3 screens, and the call window often gets lost behind others during calls. Keeping it on top ensures easy access while multitask...
Alyssa Carlson about 2 months ago in RingCentral Web/Desktop App 0 New

Closing call window with X close button does not end call

We have had a few users who have chosen to close an active call by hitting the X close window button and not the red end call button. They get a pop up that says the call will end when the window closes, but it does not. The call stays active and ...
Kiara Aurora about 2 months ago in RingCentral Web/Desktop App 0 New

Include the AfterShokz headset to list of recommended headsets

Please include the AfterShokz headset on the list of recommended headsets for the RingCentral app. One of the clients is using the AfterShokz headset due to the hearing situation/conditions and needs the headset to work properly with the RingCentr...
Lei Tester about 2 months ago in RingCentral Web/Desktop App 0 New

Edit individual events within a repeating schedule.

If an event is set to "repeat", ex. weekly or monthly, it would be helpful to have the option to edit the description section (and possibly other details, like the "location") of single events within the series...for example, a weekly meeting that...
Julie Rioux Maier about 2 months ago in RingCentral Web/Desktop App 0 New

Add additional options for scheduling events that repeat.

For example, some meetings recur on the third Thursday of each month. The repeat option only seems to allow for meetings that occur on the same date each month, ex. the 16th.
Julie Rioux Maier about 2 months ago in RingCentral Web/Desktop App 0 New

Add Call waiting Setting to User Template

Add Call waiting Setting to User Template
Peter Daniel about 2 months ago in RingCentral Web/Desktop App 0 New

Have the option to use all numbers on the account as the outbound caller ID.

Especially with numbers tied to either a mobile user, call queues, and/or message-only extensions to be used to receive faxes and calls. It would be nice to be able to use it as an outbound caller ID since the number is considered as a company num...
Sharpay Evans about 2 months ago in RingCentral Web/Desktop App 1 New

Pay attention to the Mac's focus (DND) setting

When I enter a meeting on my Mac, I turn on DND. This silences all notifications EXCEPT the RingCentral app. The RingCentral app should pay attention to this setting like any Macintosh app. If the user wants it to ring through, they can add the ap...
Dave Schmitt about 2 months ago in RingCentral Web/Desktop App 0 New