RingCentral Web/Desktop App

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.

A button to stop the recording is currently available on the delisted RingCentral Phone app. This feature should also be available on the unified new RingCentral app as this is beneficial for callers that request to mask or stop the recording duri...

Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.

Please include the ability to remove (not change) profile picture and change to initial system default.

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...

Would like to have an option of choosing which location on the computer to save files like voicemail, recording, and others. It is very inconvenient to manually locate the file on the downloads folder and save it in a different location, instead o...

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...

Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory, hybrid hard drive. Lately I've noticed it was just dogging. HD light on constantly. All I ever really run on ...

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...

It seems SMS use of main company numbers ARE only accessible through the SINGLE dedicated operator. It would be very very helpful to have these numbers accessible for SMS capabilities across other users in the account. You are limiting a very impo...