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RingCentral Web/Desktop App

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Retrieve faxes in the past

Healthcare company has to have HIPAA compliance and viewing faxes from email isn't an option. We have to go in RingCentral portal to view the attachments. As the result, all the past faxes (probably the past 2-3 years) need to be saved somewhere o...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Keyboard only call transfers

I would like to be able to transfer calls with Ring Central Application without having to use a mouse. There are hot keys but you are still forced to use a mouse to transfer calls.
Chris Frassanito over 1 year ago in RingCentral Web/Desktop App 2 Already exists

add a "ding" for text

When we use the text feature to text each other in the office, there is no audio "ding" notifying a user that they have a text. This makes the feature untimely as a result because the person receiving the message often doesn't notice it.
Heidi Holle-Wiliams over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Feature Request: Mute Glip Notification for Teams Messages

Currently, there is a way to turn off notifications for certain Teams on Glip (RC Unified app). However, even though the notifications are turned off, the Team messages are still showing up. As a result, there should be a way to mute Team messages...
Hannah Tieu over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Get rid of entry and exit sounds in desktop app for RingCentral Meetings

There needs to be an option to toggle off the "ding-dong" and exiting sounds for each attendee of a meeting in RingCentral Meetings for the desktop app. It is wildly annoying as the leader of a meeting to be bombarded by those sounds over and over...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

display the incoming caller ID display on the Ring Central App.

That way I can see the name of the person calling.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Allow all calls to be forwarded to a mobile phone/voicemail box

I would like to have the ability to have all calls forwarded to my personal mobile phone and voicemail so that I don't have to go through the RingCentral app to access voicemails.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

download all the call recordings automatically

Is it possible for me to download all the call recordings automatically?
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Fix the call dropping when switching to BlueTooth

I also would like to see a fix for the dropped calls every time you connect to Bluetooth. This reduces my mobility in the field as I know if I turn on my truck and the phone connects I will instantly lose the call. That more than anything is frust...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Show phone text history list

A list of senders in the detail area when you click text button in the left column (like you have for voicemail and fax already) was in the RC Phone app, miss it in the upgrade.
David Belokonny over 1 year ago in RingCentral Web/Desktop App 0 Already exists