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RingCentral Web/Desktop App

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Ability to turn off call quality survey for agents.

Some agents are annoyed by the call quality survey after each call. Having the ability for them to disabled it would be nice.
Guest over 1 year ago in RingCentral Web/Desktop App 5 Under review

Start RC app minimized option on system startup

There's an option to enable/disable the RC app to be started when Windows starts, but it would help to have the option for RC to start minimized when it starts together with Windows
Eugene Grigortsevich over 1 year ago in RingCentral Web/Desktop App 2 Under review

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 8 Under review

Ability for customers to search for known issues with any RingCentral product (bug search)

Our users report issues with RingCentral Video and the RingCentral App for Windows. I opened up support cases and the usual resolution is, try a new meeting or re-install the application. This is a good first step but it would be great to be able ...
Rob Morrison 8 months ago in RingCentral Web/Desktop App 0 Under review

Add Controls so Admins can control who has access to what tiles in the app

As an admin we can not currently hid the "Apps" tile. We don't allow our users to download or install applications on their own, we would like the ability to hid this. Admins should have controls on all applications to either prevent access by rol...
Anne Sullivan 6 months ago in RingCentral Web/Desktop App 0 Under review

add custom emojis

It would be helpful to add custom emojis or a logo to a text message.
Scott Pratt Sr 5 months ago in RingCentral Web/Desktop App 0 Under review

Quick Replies available to unparked emails

Quick Reply capabilities doesn't appear to work to unparked emails, which is impacting company standardised replies and hyperlinks. Can this please be looked at and made available in Max Agent Emails?
Tracy Turra about 2 months ago in RingCentral Web/Desktop App 0 Under review

change ring music ring central for Google extension

Ring central for Google is very practice. But here are only one choice for the ring music and it's awfull! Will it be possible to choice more music for this extention? Thank you
Elena HENAFF about 2 months ago in RingCentral Web/Desktop App 0 Under review

Shortcut Keys don't work unless RC app is at attention.

When my Windows Ring Central phone app rings the "Alt A" shortcut will not work Unless I click on the ringcentral window first or it was already the main window at my attention when the call came in. Also, With the Jabra Link 380 I have the same i...
Daniel Flesch 7 months ago in RingCentral Web/Desktop App 1 Under review

Set Additional host(s) when creating initial invite for recurring meeting (weekly)

For recurring meetings. if the host is not available to start the meeting (vacation) another host is able to do so.
Theo Timity 8 months ago in RingCentral Web/Desktop App 2 Under review