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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Turn off the banner messages about SMS Registration when registration is complete

We have finished with the SMS registration for about two weeks. Last step was to assign the numbers to the campaign. We are still getting a message banner when we launch Ring Central and it is confusing some of the users into thinking they need to...
Scott Wear 10 months ago in RingCentral Web/Desktop App 1 Under review

Deleting Shared Voicemailbox Messages from Call Queue

Hi, My client does not have a receptionist nor do they have dedicated staff to each phone. When the calls come in they go to the call queue and if a vmail is left, one of the members in that call queue would need to address it and delete it from t...
Ralph Crespo 10 months ago in RingCentral Web/Desktop App 0 Under review

Pausing, rewinding voicemiails

Either way of hard phone or app, provide users the ability to pause and rewind a voicemail.
Datacomm Networks 10 months ago in RingCentral Web/Desktop App 3 Already exists

Manipulate phone from Client

For people that are coming from the Mitel MiVoice Connect the have the ability to manipulate the physical phone from the client. For instance, if they get a call the can press a green button an connect the call the their phone. They have the abili...
Candy Bergman 11 months ago in RingCentral Web/Desktop App 0 Under review

Read Receipts for internal messaging

It would be great to be able to select whether or not you'd like to have the sender know if you've read their message without responding. This would be exceptionally helpful for when on video calls.
Buck Foley 11 months ago in RingCentral Web/Desktop App 0 Under review

To install print to fax in group

Ability to install print to fax in all user accounts in one go instead of installing it 1 by 1 for each an every users
Joenard Ma. Zeta 11 months ago in RingCentral Web/Desktop App 1 Under review

Forward SMS to External Phone Number

Should be able to forward the SMS to personal number.
Vanessa P 11 months ago in RingCentral Web/Desktop App 0 Under review

Text Notification to use a different ringer source rather than the default voice

We have customer's requesting to separate the ringer source for Text notifications giving them the capability to continue using the headset and when stepping away from desk will still hear the PC speaker ringing using a customize ringtone. This ap...
Vince Vales Jr 11 months ago in RingCentral Web/Desktop App 0 Under review

Disable presence inactivity timer

We would like to be able to turn off the presence inactivity timer. In its current form, a user's presence shows "Offline" after 15 minutes of inactivity. Most of our users use the HUD and when they see the "Offline" presence they assume that user...
Tim Tibbetts 12 months ago in RingCentral Web/Desktop App 0 Under review

Add Company Name Field to RingCentral App

We are using the Windows version of the RingCentral app (version 22.4.34.6382 Windows). On the main call log screen, it shows the Caller's Name that we add on the Contact Card, but it'd be nice if we could also see the Company Name field that is o...
James Estes 12 months ago in RingCentral Web/Desktop App 0 Under review