RingCentral Web/Desktop App

In the company contacts list in the Ring Central Desktop app, you can only see users, you need to be able to see & call your company call queues from this app, just like you can in the other RC apps.

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.

I suggest to have a delete option be added on the RingCentral app contacts especially for deleting company contacts.

If you set your status for your extension, it displays it beside your name in the messages section. If you change your status, all prior messages also show the new status you enter. This doesn't necessarily work well. What your status is -now- sho...

I want my clients to only see my mobile number for all calls and text / sms messages sent from my ringcentral account. I want to mask my RingCentral number with my mobile number for both calls and text/sms message.

Currently, when showing the active call it also shows to whom the person is talking or the phone number for the person, we would like a way to turn that off so that you can see they are on an active call but you can't see to whom they are talking.

Hello, My company uses a service that only utilizes email and SMS to push notifications. I would like to be able to assign a generic phone number to an RC Team so we can get a notification in said team. Unfortunately, the E-Mail option would just ...

Allow user to delete all call in call log outgoing and incoming

When I hover over a message the time stamp is covered up on app when using PC. This makes it difficult to find messages at particular date/time when scrolling through a filtered search.

When creating accounts individually or in bulk, please change the default call handling to 4 rings / 20 sec on desktop and mobile apps and/or change slider for "Always ring for at least 30 seconds before forwarding". This is primarily needed to av...