RingCentral Web/Desktop App

Allow user to delete all call in call log outgoing and incoming

When I hover over a message the time stamp is covered up on app when using PC. This makes it difficult to find messages at particular date/time when scrolling through a filtered search.

When creating accounts individually or in bulk, please change the default call handling to 4 rings / 20 sec on desktop and mobile apps and/or change slider for "Always ring for at least 30 seconds before forwarding". This is primarily needed to av...

We have a large number of users who will need to answer calls that are made to lines they monitor when they aren't able to access a computer. We've had to set these calls to forward to the users' personal numbers which they don't like. This can be...

Export Calendar Items

With the introduction of the new all in one RingCentral app, admins can no longer delete Glip-only users on our account that are not tied to a RC phone extension. This is a huge security problem. When a user leaves the company, there's no way to p...

It's really annoying to not actually be able to decline a call when we are given the option to deny a call by pressing 2. Sometimes we need it to just go to voicemail and call them back at a more convenient time.

You can create a meeting in Google Calendar with the RC app but being able to use the RC app as the primary tool for collaboration would be great and viewing Google Calendar would be essential for this.

A group seems fine except every time someone new is hired this group would need to be maintained. It would be nice for company-wide alerts and announcements to have this simply be every user setup in the company account.

It is helpful to differentiate between my messages (messages sent) and messages from others (messages received). This allows me to easily differentiate messages within a discussion.