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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Separate Inbound and Outbound Calls in Call History in the RC app

I would like 2 bars to be added under Call History with Inbound Calls and one with outbound calls, just like there is all calls, missed calls, and call recordings
James Esch over 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral App should have "Ring out" feature

All our users currently use the “Ring out” feature in RC Phone to send all outbound calls to their desk phones. Because there is no similar feature in the RingCentral app, users either have to dial out on their computer or force the call through t...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Turn off call-cancelling keystrokes

A user was typing a message and a phone call/meeting appeared. One of the keystrokes, not sure which one, instantly declined the call and ended it. The user did not have enough time to verify the incoming call. It would be great to not miss callin...
Earnest Lynch over 2 years ago in RingCentral Web/Desktop App 0 Under review

Additional RC App Team Settings

1) For an added ADmin to be able to remove members from the team 2) to import a list of team members to be added It's hard to add/remove members if only team creator is able to do so, as they might not always be available. It's difficult to create...
Barbara Rossi over 2 years ago in RingCentral Web/Desktop App 2 Under review

Dashboard for New Web App

In the old Glip app there was a dashboard. Can we please have that back. It showed my tasks, our calendar etc.
Nic Natale over 2 years ago in RingCentral Web/Desktop App 3 Already exists

RingCentral App compatibility with 32 bit OS

I do not want to upgrade my computer to gain access to RC Desktop Application. I am using using 32 bit OS and RingCental App requires 64 bit.
Wilhelmina Regal over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to save your Ring Central App preferences

A plus for all RC customers.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Add call queues to Ring Central app company contacts.

In the company contacts list in the Ring Central Desktop app, you can only see users, you need to be able to see & call your company call queues from this app, just like you can in the other RC apps.
Daryn Redman over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to send voicemail notification to Glip team using team email address

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.
Dole McVeigh almost 3 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

Delete company contact from RingCentral app

I suggest to have a delete option be added on the RingCentral app contacts especially for deleting company contacts.
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review