RingCentral Web/Desktop App

It would be helpful (and something that was a feature with Fonality) where you can click on a phone number in your browser OR copy and paste a phone number to the RC web app. The call starts to dial out, but it's connected to your deskphone where ...

I want to be able to disable internal calling for some users. We do not allow our agent to make internal calls through ringcentral but do allow messaging under certain teams.

toggle between 2 separate accounts in RC App

This idea cleans up the chat when there are a lot of responses to a specific chat post.

In the call history tab can the calls display what number they called? I am on a queue for the I.T. helpdesk, if someone calls the helpdesk number and I miss it, it shows in my call history (All calls & missed calls) tabs as a missed call but ...

Recovery of deleted workspace notes

there are times the alert will appear multiple times a day when pressing the dial pad causing it to appear multiple times annoying the user specially if they are supposed to make Outbound Calls Multiple times a day

It would be great to have the ability to disable the Messaging Feature for certain users. This would allow admins more control on to which features their users would have access to

Due to high pfishing and maliscious attacks with email, we would like to be able to receive MFA authentication via SMA/Text messaging like other major apps. It is much faster, and easier to accomodate if you are already on a phone call, or dont ha...

THIS IS URGENT! It affects RingCentral's long-term ability to sell into larger accounts. In large organizations, the person that negotiates the deal isn't the person that sets up users, and that person isn't the person that assembles, distributes ...