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RingCentral Web/Desktop App

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Task filter - Sort by "Color"

The task filter in new ringcentral app is currently not complete. There's currently no way to sort by color nor sort by section/category.
Niky Roihan over 1 year ago in RingCentral Web/Desktop App 3 Under review

Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

The application allows you to adjust the volume, however that setting controls the call volume and Ringer volume. This needs to be separated into two distinct settings; Ring Volume and Call Volume. Due to the issue of call waiting not being able t...
Leland DeGolier almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Please develop a "simple mode"

Please develop a "simple mode" for the new app with GUI very similar to the Ring Central Phone App (which is highly usable and robust). things like dialer, messages, favorites, hud need to be accessible with a single click. hotkey: please allow fo...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Needs more information

Text Auto Reply when out of the office

My customers are getting used to texting me. When I am out on vacation, there is no way for them to know that I am not in the office and not checking text messages. This would be very helpful.
Lisa Benway 12 months ago in RingCentral Web/Desktop App 4 Under review

Set login option for agents (Admin)

Admin would like to request an option to set the agent login option and remove all of the others in the RC app. They would like to disable the options that are not used by their company. "Is there anyway to disable the other login options of our R...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Recurring meeting option

With the new all in one App we are loosing the recurring meeting tab where all our monthly recurring meetings are stored to easily refer back to. is this something that will be coming back in the future?
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

Currently the new RC Video is not able to link to Microsoft on premise exchange / Outlook. The only options to link a calendar are Google or MS 365. I must say I understand the move off of the Zoom platform but to ask people to be moved off by Mar...
Guest over 2 years ago in RingCentral Video / RingCentral Web/Desktop App 2 Under review

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman about 1 year ago in RingCentral Web/Desktop App 0 Under review

all number normalisation / modification

Call numbers that are not stored in E.164 (e.g. in connected CRM systems) should be callable. Specifically, there are customers who currently have systems in which the phone numbers are not entered correctly. These customers cannot switch to Unify...
Manfred Horsch over 1 year ago in RingCentral Web/Desktop App 0 Under review

Create contact groups to send bulk text messages

According to your site you allow up to 100 receiptients for bulk text messages. There should be a way to create contact groups so if you need to send text messages to a group of people on a regular basis, you can simply select that group and send ...
Donna Archambault over 2 years ago in RingCentral Web/Desktop App 2 Under review