RingCentral Web/Desktop App

It would be nice to have the RingOut option added to the RingCentral app

There should be an option to download the SMS in bulk or per conversation.

When super admins download logs for MVP chat messages, they should being in a downloadable, easy to read format (a csv instead of txt file) where it clearly states the users extension and name instead of a creator id.

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...

With clients starting to utilize the texting feature with our team, we need to be able to notify our clients if they text a team member who is out of the office - like you do with emails. It would be great if this could pull in from the out of off...

When I am searching for another user in the Dial pad it currently just brings them up and all i can do is click the name to call. It would be nice if we could see the status, so if the person is already on the phone or offline we know before initi...

Currently - our users follow the below workflow for signing into RingCentral Glip: 1 - User signs into IDP 2 - User navigates to: https://app.ringcentral.com 3 - User selects "Sign in" 4 - User selects "Single Sign-on" 5 - User enters compa...

Used in the messaging feature, it's an excellent way to incorporate personal company logos and to make the agents more interactive. Moving from a different platform this was one feature that we enjoyed for motivation. Add emoji then you upload a g...

Allow the user the ability to mute or change the volume for RC App, whilst in a RCV meeting so that the notification sound does not disturb the meeting. Similar to auto Do Not Disturb when screen sharing in a meeting, but not complete DND, only al...

There are only male versions of some emojis, this is frustrating and frankly a huge oversight.