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RingCentral Web/Desktop App

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Call Screening on RC Unified App

Currently there is the call screening feature available on RC phone app on desktop. The call screening feature should also be available on the unified app.
Hannah Tieu almost 3 years ago in RingCentral Web/Desktop App 0 Under review

"Use RingCentral for click to dial and fax" tenant-wide setting to ON by default

My organization finds it bizarre that this option is disabled (possibly to allow cohabitation with RingCentral Phone apps on Windows devices) We're looking at a mass roll out of RingCentral MVP app to all users, coupled with removing outdated vers...
.Jacob Durig about 1 year ago in RingCentral Web/Desktop App 0 Under review

busy on busy

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...
Manfred Horsch over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Out of office message for texts

With clients starting to utilize the texting feature with our team, we need to be able to notify our clients if they text a team member who is out of the office - like you do with emails. It would be great if this could pull in from the out of off...
Emily Westmoreland over 1 year ago in RingCentral Web/Desktop App 1 Under review

RingCentral App - Direct SSO Link

Currently - our users follow the below workflow for signing into RingCentral Glip: 1 - User signs into IDP 2 - User navigates to: https://app.ringcentral.com 3 - User selects "Sign in" 4 - User selects "Single Sign-on" 5 - User enters compa...
Josh Heri about 2 years ago in RingCentral Web/Desktop App 0 Under review

Mute notifications (without DND) while in a RCV meeting

Allow the user the ability to mute or change the volume for RC App, whilst in a RCV meeting so that the notification sound does not disturb the meeting. Similar to auto Do Not Disturb when screen sharing in a meeting, but not complete DND, only al...
Nasir Jaffer over 2 years ago in RingCentral Web/Desktop App 0 Under review

Enable display of scheduled meetings in desktop app

Current situation Currently when in the separate external 'Meetings' and app we schedule a meeting for a future time that meeting shows under the 'Meetings' tab at the bottom of the screen. Clicking on a meeting shows the full details and informat...
Alastair Fraser-Mitchell over 2 years ago in RingCentral Web/Desktop App 3 Under review

Universal Dock/undock feature for each section in the new app

My company recently joined Ringcentral and many users wanted the ability to only see their dial pad without the extra things in the desktop app.I noticed that once you enable the HUD in the desktop app, HUD is able to undock from the main app as w...
Evron Mason over 2 years ago in RingCentral Web/Desktop App 0 Under review

Distinguish direct call vs queue call, and internal # from external #

When call pops-up in Ring Central app, it is often difficult to determine if the call is coming from someone internal to organization or external #, and whether it is a direct dial to your extension or if it is shared call queue
Diane Smith almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Release Notifications ahead of schedule

When updates/ new releases are scheduled send customers an email notification with changes to expected ahead of implementation.
Janelle Chard almost 3 years ago in RingCentral Web/Desktop App 1 Under review