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RingCentral Web/Desktop App

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RingOut on RC App

It would be nice to have the RingOut option added to the RingCentral app
Daniel Salinas over 2 years ago in RingCentral Web/Desktop App 1 Under review

Download SMS via RC App.

There should be an option to download the SMS in bulk or per conversation.
Rose Smith 5 months ago in RingCentral Web/Desktop App 1 Under review

Make MVP chat logs easier to read

When super admins download logs for MVP chat messages, they should being in a downloadable, easy to read format (a csv instead of txt file) where it clearly states the users extension and name instead of a creator id.
Amanda RingCentral 6 months ago in RingCentral Web/Desktop App 1 Under review

busy on busy

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...
Manfred Horsch 10 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Out of office message for texts

With clients starting to utilize the texting feature with our team, we need to be able to notify our clients if they text a team member who is out of the office - like you do with emails. It would be great if this could pull in from the out of off...
Emily Westmoreland 10 months ago in RingCentral Web/Desktop App 1 Under review

Show Status in Dial pad

When I am searching for another user in the Dial pad it currently just brings them up and all i can do is click the name to call. It would be nice if we could see the status, so if the person is already on the phone or offline we know before initi...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

RingCentral App - Direct SSO Link

Currently - our users follow the below workflow for signing into RingCentral Glip: 1 - User signs into IDP 2 - User navigates to: https://app.ringcentral.com 3 - User selects "Sign in" 4 - User selects "Single Sign-on" 5 - User enters compa...
Josh Heri over 1 year ago in RingCentral Web/Desktop App 0 Under review

Custom/moving emojis

Used in the messaging feature, it's an excellent way to incorporate personal company logos and to make the agents more interactive. Moving from a different platform this was one feature that we enjoyed for motivation. Add emoji then you upload a g...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Mute notifications (without DND) while in a RCV meeting

Allow the user the ability to mute or change the volume for RC App, whilst in a RCV meeting so that the notification sound does not disturb the meeting. Similar to auto Do Not Disturb when screen sharing in a meeting, but not complete DND, only al...
Nasir Jaffer over 1 year ago in RingCentral Web/Desktop App 0 Under review

Change gender of emojis

There are only male versions of some emojis, this is frustrating and frankly a huge oversight.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review