RingCentral Web/Desktop App

The only way to know if someone did this is to hover over the reactions. These days lot of people respond by reacting with a thumbs up or other emoji. I would like to be notified of this. That and a read receipt.

Quickly reply to a message without take up all of the space that quoting it does.

It would be great to be able to select whether or not you'd like to have the sender know if you've read their message without responding. This would be exceptionally helpful for when on video calls.

I would love to have a setting to be able to shut myself off from receiving incoming calls but not fully "do not disturb" so I can hear when people message me directly or if there is communications in chats. If we have it on DND now people message...

Ability to customize location for "Merge call", "Transfer call", "Record call", etc. in RC app to better accommodate work flows

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.

Currently the phone HUD can be popped out to a separate window, but with all of the recent updates to the phone features of the ring app, it would be nice to have the phone section open separately from the messages section. Currently, when attempt...

We have in person staff meetings roughly every 2 weeks. I have entered these staff meeting into my Google calendar. I would love to be able to make it so whenever I am in these staff meetings, all messages and calls would be forwarded to my admins...

We have just discovered the RingCentral add-on for Chrome and see that we are able to call and text directly through there. We are wondering if messaging functionality (like the existing messaging platform through the RingCentral app) will be adde...

A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.