RingCentral Web/Desktop App

Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach th...

Instead of live monitor (listen) to a call, it would be great if you could monitor (listen) to all calls from a user instead of "dial in" to each call. The use case is, that we have coaches who listen to our calls from our users e.g. one hour. Cur...

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...

Remove / Edit the Field in the Header according to our requirements. Like in attachment i don't want user name to be display as from field , it should show company name instead.

Currently there is no way for administrators to manage the individual SMS functions of their team without support. Much like Faxing to the desktop has an "ON/OFF" toggle on the user level, now that SMS is not unlimited and for other factors, admin...

Other provider solutions do not require a DID to be assigned to an extension in order to use a desk phone or make external calls. There must be some way to provide this functionality in RingCentral in the future.

There should be an option to download the SMS in bulk or per conversation.

I have a call-in talk show. Every time I'm "on a call" and other callers ring in, when I click (ANSWER AND HOLD) it puts the "active" caller on hold rather than the new callers. This is a big problem on my side. Please help!

Hi Team Please include a auto response for SMS disable that the SMS is not working for faield for clients SMS

Want to collaborate directly in message and see who is reviewing, and editing a file. Right now you share the file, then you will have to download that file then you have you make the changes then add the new file back into message