RingCentral Web/Desktop App

Especially with numbers tied to either a mobile user, call queues, and/or message-only extensions to be used to receive faxes and calls. It would be nice to be able to use it as an outbound caller ID since the number is considered as a company num...

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...

We have users that are working at their desk using the RC app/Teams and mobile app installed on their phones. It is quite distracting when they have an incoming call and their RC app and mobile app rings at the same time. We would like a feature t...

We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.

Include SMS on export data

I am on the phone with Ring Central customer service right now and he is guiding me through posting this. Ring Central is false advertising that it has Group Text Messaging. The customer service rep confirmed with senior tech support that it's not...

There needs to be a way for admins to delete bulk messages.

On macOS, the Ring Central application installs a helper tool that requires privilege elevation to complete the install. Enterprises like ours do not provide administrative privileges to end users, so they can not elevate privileges. The end resul...

Having the ability to create folders or subcategories under the HUD feature would allow those user's who have many extensions listed, to be able to sort through those extensions to more easily locate the extensions they need at any particular mome...

Would it be easy to have a time option for the RingCentral application, How can I add a column with this data