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RingCentral Web/Desktop App

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Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Option for organization to limit status options

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Admins : Approve or Deny message being sent to mass notify teams on Glip

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Configuration Data Export or Report

It would be nice to have an option within the service portal for administrators to export, or at least generate a report, configuration data. As it stands today only the Users have an export option and it doesn't export everything. Data export for...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Add resend button to fax process

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Administration of SMS history when reassining extension

The problem I ran into is assigning a new user to an unassigned extension: Old SMS history was available to the new user. Problem: C-Level or other VIP users may have communicated sensitive data that would otherwise be restricted to the new employ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Feature request: Ability to duplicate the default "all employee group"

The ability to duplicate the default "all employee group" on GLIP would be nice for internal company-wide notifications that are of a different subject matter. Currently, we use the "all employee group" for IT issues only. If I want to create a se...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Import ics Calendar to RingCentral App

It would be great to be able to import a Calendar from an account that isn't Google or Microsoft. Importing an *.ics calendar file would allow us to better utilize the calendar presence feature. Similarly, it would be great to be able to schedule ...
Kyle Heney almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration