RingCentral Web/Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.

Adding option to change Operator extension in RingCentral App

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...

The ability to duplicate the default "all employee group" on GLIP would be nice for internal company-wide notifications that are of a different subject matter. Currently, we use the "all employee group" for IT issues only. If I want to create a se...

Add a system notification (that users have the option to disable) to announce that a contact is Online.

It would be great to be able to import a Calendar from an account that isn't Google or Microsoft. Importing an *.ics calendar file would allow us to better utilize the calendar presence feature. Similarly, it would be great to be able to schedule ...

I'm trying to edit a "guest" profile in app.ringcentral.com. When logged in, I click on the contacts tab and select a guest contact. Their info comes up - but no option to edit the info. I would like to add a phone number to their guest profile.