RingCentral Web/Desktop App

1) when will there be a desktop app interface for Call Queues? (not web) 2) when will texting be enabled for Call Queues?

I use Google Contacts for my customer list. I have noticed that when I add contacts (in Google Contacts) my RingCentral app does not show them when I receive inbound communications (calls or texts) or on the call list inbox. Only the phone number ...

RingCentral App HUD Call Queue Transfer Button for convenience

Because in a meeting of 10 or 20 people. Members could go into a breakroom with whomever they wish to meet and have a dialogue in private then return to the main meeting to collaborate with the rest of the team. This allows for brainstorm sessions...

Currently users are forced to choose between the softphone application or a paired desk phone as the default device for calling out in the desktop app. Please consider a more unified experience where a user can select the app or device they want t...

We would like to dial without the area code. How do we get back to dialing just the 7-digit number when entering the area code?

ability to send internal message to users that is not part of the company directory

Would be nice to set custom default view filters for the unified inbox (aka only view voicemail and texts to keep faxes separate, only view certain shared voicemails, only view voicemail, etc.. I know you can view voicemail under its own tab but y...

Want to block the unregistered SMS on the account by disabling SMS on unregistered numbers? Since the only option right now is once you block the number of incoming calls, SMS and fax will be blocked but we need only blocking the SMS only

Like when I'm having a vacation, i want to set who's gonna receive the faxes in my company for a specific time and date. for example im out of office every wed and fri, I can set a custom rule where all of the faxes in my company will redirect to ...