RingCentral Web/Desktop App

RingCentral for Microsoft Teams 1. Minimum of Application Administrator and User Administrator Roles 2. Other screen shots in the Admin Guide indicate the service account also needs the Teams Administrator and Privideged Administrator Roles (Both ...

When deskphone pairing is switched on the call pickup groups disappear from the HUD in the Desktop app

I think this is useful if we can see the calls, messages, and faxes for more than 1 extension on the app on my phone.

Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

Looking to automatically pause Spotify app when answering a call. Would be great for other apps and browser sounds Youtube, pandora, etc.

for shared workloads this is a necesary and useful feature. Our old provider has this feature as a base feature. When toggling into the queue, you could see who was logged into the queue and who was out by simply showing those members as greyed ou...

I wanna be able to log in to multiple computers using 1 user extension that will do the exact same feature on both the computer with Ring Central application

For Only Company Contacts, please show their Availability (Available, DND, Invisible) on their User Icon and the Custom Status Icon/Message to the Right of the User Name. Also, please show the Custom Status Icon/Message to the Right of the User N...

When a call goes thru a call queue in a rotation settings and a member was not able to answer, this will count as missed call which is should not count as missed.

Ability to disable pop up on the incoming call using RingCentral app