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RingCentral Web/Desktop App

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requiring god-level access for RC Desktop is a security risk

RingCentral for Microsoft Teams 1. Minimum of Application Administrator and User Administrator Roles 2. Other screen shots in the Admin Guide indicate the service account also needs the Teams Administrator and Privideged Administrator Roles (Both ...
Donald Prescott 4 months ago in RingCentral Web/Desktop App 0 New

Make Call Pickup Groups available in the HUD when Deskphone Pairing is on

When deskphone pairing is switched on the call pickup groups disappear from the HUD in the Desktop app
Steve Govier 4 months ago in RingCentral Web/Desktop App 0 New

See calls and messages for more than 1 extension from the Application.

I think this is useful if we can see the calls, messages, and faxes for more than 1 extension on the app on my phone.
Kenneth Tarosa 4 months ago in RingCentral Web/Desktop App 0 New

Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers
Maribel Lopez 4 months ago in RingCentral Web/Desktop App 0 New

Pause playing media when answering line

Looking to automatically pause Spotify app when answering a call. Would be great for other apps and browser sounds Youtube, pandora, etc.
William Pike 5 months ago in RingCentral Web/Desktop App 0 New

see eachothers avialability while in queue

for shared workloads this is a necesary and useful feature. Our old provider has this feature as a base feature. When toggling into the queue, you could see who was logged into the queue and who was out by simply showing those members as greyed ou...
Maria Elena Santaella 5 months ago in RingCentral Web/Desktop App 0 New

Log in 1 user extension on multiple computer/desktop

I wanna be able to log in to multiple computers using 1 user extension that will do the exact same feature on both the computer with Ring Central application
Iam Kristoff Coloma 5 months ago in RingCentral Web/Desktop App 0 New

Add Availability and Custom Status Indicators/Icons next to Company Contact Names

For Only Company Contacts, please show their Availability (Available, DND, Invisible) on their User Icon and the Custom Status Icon/Message to the Right of the User Name. Also, please show the Custom Status Icon/Message to the Right of the User N...
William Garvin 5 months ago in RingCentral Web/Desktop App 0 New

Call Rotation Missed Call

When a call goes thru a call queue in a rotation settings and a member was not able to answer, this will count as missed call which is should not count as missed.
Maribel Lopez 5 months ago in RingCentral Web/Desktop App 0 New

Ability to disable pop up on the incoming call using RingCentral app

Ability to disable pop up on the incoming call using RingCentral app
Jonas San Luis 5 months ago in RingCentral Web/Desktop App 0 New