RingCentral Web/Desktop App

As admin we can monitor calls easily, but there is no way to monitor chats between employees or in teams you are not a member of. You should be able to monitor chats the same way you can monitor calls. An admin should also be able to delete teams ...

For users who deal with a lot of phone menus it would be very nice to either have an option to default to number pad when calling or have a keyboard shortcut.

I don't have a physical desk phone and rely solely on the RingCentral Windows app. I typically have other applications running in front of the RingCentral app and since I am only in the RingCentral app a small percentage of my day, often times I f...

Getting an error submitting a large MMS file size attachment, I have to compress it first. We are a business entity so it will be helpful if the MMS file size will be increased to more than 1.5 MB.

I created a custom fax template and applied the 'notes' section to be pulled in. However when I add text to the notes section when sending a fax, it looses the formatting (i.e. Enter to a new line). I called and spoke with support who confirmed it...

I have around 5 RingCentral phone numbers. When I am in the middle of a call, I want to see the current phone number that the desktop soft phone application is using. I would like this displayed prominently in the blue ribbon at the top of the pag...

would love to see https://www.chatstack.com/ live help added to the consol

In the iPhone app, pressing 'Enter' goes to the next line in the text to start a new paragraph. On the Windows desktop version, pressing 'Enter' sends the text. Please change the desktop app to be like the iPhone app so I don't accidentally send m...

We use Newforma for our company contact list. A connection with the Ring Central app would streamline our workflow.

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.