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RingCentral Web/Desktop App

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RingOut on RC App

It would be nice to have the RingOut option added to the RingCentral app
Daniel Salinas over 1 year ago in RingCentral Web/Desktop App 1 Under review

RingCentral Desktop App - Multiple Chat Windows

We are looking to be able to have multiple chat windows open at the same time in the right hand pane of the RingCentral desktop app. If this is something that is not possible, are you able to introduce a message pop out feature?
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Scheduled meetings should display natively in the new RingCentral Desktop App

For those users and organisations that do not have Office 365 or Google Services but instead have Onsite Exchange and Local Outlook 2016, it is not possible to see a list of scheduled meetings and actually start them. The RC-Meetings App correctly...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call popup suggestion in Glip

When messaging in glip, if both parties have messaged each other a lot within a given timeframe, then glip pops up a suggestion to have a call immediately instead. If both parties are happy to do so, it immediately connects a call. Hopefully incre...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Bring back gallery view for Files in RC Desktop App

The old version of RC Desktop/Glip used to show thumbnail gallery view when you viewed files. This make it extremely easy to find what you were looking for. With the latest version, you can only view as a list of filenmaes. Not useful if you're se...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow receipt of RingCentral call while on Android call without ending Android call.

Now I need a separate phone for Ring Central, I do not want two phones. I came here from Vonage after trying 8X8 unsuccessfully.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

SMS forwarding (SMS recipient)

Just like message recipient for routing voicemail to a specific extension, I encounter a customer who would like to route the SMS (text) from a specific number to an extension
Guest over 1 year ago in RingCentral Web/Desktop App 4 Under review

Have printable fax confirmation pages in app

When a fax is transmitted, the system sends an email that shows the fax number, date, time and number of pages sent as a confirmation. It would be helpful if that information was in the app in a printable format. That way the fax sender could prin...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

RingCentral desktop app (Mac) - Don't use system sound output for voicemail playback

In the RC App for Mac, the app uses the in-app Audio Sources settings for everything (audio calls, video meetings, etc) except for voicemail playback. Voicemail playback defaults to the Mac system sound output settings and cannot be changed. This ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

When using RingCentral Video, make phone DND

When we are in a current RingCentral Video meeting, which is controlled through the RingCentral desktop application, automatically adjust presence to Do Not Disturb. Currently, we must manually change to DND before entering a meeting and then turn...
Chris Redmond Ext 1147 over 1 year ago in RingCentral Video / RingCentral Web/Desktop App 4 Under review