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Prevent hotdesk digital lines from showing in directory

When calling a user from the dialpad of the desktop app, it shows their extension, direct number, and the digital line of the hotdesk phone they last used (even though they are no longer logged in). Can you remove hotdesk lines from showing in the...
Josh Klein almost 2 years ago in RingCentral Web/Desktop App 0 Under review

To be able to drop in a CSV file and then be able to broadcast through SMS messaging to 100 ++ recipients

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

google chrome extension integrated with RC app web version

requesting for google chrome integration for the RC app web version in terms of templates.
John Ramirez almost 2 years ago in RingCentral Web/Desktop App 1 Under review

"Add to Left Sidebar" Shortcuts & "Set Landing Page to..."

It's very aggravating not having a quick shortcut on the left sidebar area to access "Messages", and/or being unable to set my startup landing page to our Team Chat group. This would definitely benefit the app and it's users; not having to navigat...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Cheaper license for phone use only

Add a cheaper license type for digital lines assigned to a phone (not a user) Allow it to use intercom/paging and be part of a queue, but won't need meeting support or eFax This makes sense in offices where phones are shared but hotdesking isn't a...
Cory Barnes almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Don't change Region on Chrome Extension everytime it updates

Seems a bit odd, so each time RingCentral releases a update for the Chrome Extension we have to tell all our users to change their region back to UK? Seems a bit mad to default to the US, why can't it remember what the setting last was? It affects...
Kyle Workman almost 2 years ago in RingCentral Web/Desktop App 0 Under review

HIPAA PHI (Protected Health Information) Clause needed on RC Coversheet

RC includes coversheets, one that says Confidential, but this DOES NOT fulfill HIPAA requirements. Also, the new RC app does not allow Custom Coversheet uploads which technically makes RC fax NOT HIPAA compliant unless you type a PHI statement wit...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Include Site Numbers in Company Directory - multisite setup

We have DIDs assigned as site numbers, and these represent the main line number for the given site/branch. Users within our company would like to be able to easily look up a branch and call the main line number. I would be happy enough if I could ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Requesting RingCentral App to not default to meeting info when using Microsoft outlook

If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad ...
Rachelle Banks almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Company name in App should reflect site name

We have multiple sites under our account and would like the users to see their site/branches' name in the RingCentral app. Right now, if you edit the company name under the app, it changes it for everyone on the account.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review