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RingCentral Web/Desktop App

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Add the ability to create a chat team that automatically includes all users

It would be great if there was a way to create a chat team that automatically included all users in an org. Similar to how the default team chat works, but for newly created channels. Currently you have to manually add every member to a team, then...
Brad Edmundson about 1 year ago in RingCentral Web/Desktop App 0 Under review

RC app fax default view and download location selection

Would like to add if possible, a feature that could select fax view (e.g adobe) as a default view and download location to a specific file in the computer.
Test One about 1 year ago in RingCentral Web/Desktop App 0 Under review

Additional Out of office/Vacation Voicemail recording

Currently we are only able to have a "during business hours" and "after hours" voicemail recordings and if we ever go out of office, we have to record over what we currently have. It would be really nice to have a third option for "out of office/v...
Gina Niemer about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to add alternate host in Outlook 365 add-on when scheduling a meeting

The ability to add an alternate host in the RingCentral Outlook 365 add-on. I can select an alternate host in the desktop app but not the Outlook 365 add-on. When scheduling meetings for my CEO, he sometimes has to leave his 1st group RingCentral ...
Alicia Stout about 1 year ago in RingCentral Web/Desktop App 0 Under review

unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Disable Name Change By User

Disable the option for a user to change their display name associated with their assigned number. Allow it to only be changed by admins.
Clint Garoutte about 1 year ago in RingCentral Web/Desktop App 0 Under review

HUD Ring Desktop Application Active Call - Privacy???

Using the ring desktop applications HUD, a receptionist when looking to see if a user is on the phone can also see who the user is on the phone with (Phone number + Name). HUGE privacy concerns. Why should any user be able to see who the CEO or Hu...
Steven Lippolis about 1 year ago in RingCentral Web/Desktop App 1 Under review

HUD menu in Google Chrome Extension

We need both the Click-to-Dial functionality we get with the browser extension, but also need the HUD-Extensions in order to quickly transfer a call to an extension pinned in the HUD area of the desktop application. This is a quick 2-click way to ...
Bob MacAdam about 1 year ago in RingCentral Web/Desktop App 0 Under review

Opera Browser support

I know a group of individuals within my organization that use Opera as their main browser. However, I have found that when I choose to join a ring central meeting in my browser I am presented with an error as Opera is not supported. I know Opera m...
Matthaus Steinke about 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Queues - Call Log - Integration to WebApp

It would be great to get the possibility to check call log of CQ you are member of, directly in the webapp, instead of opening a Chrome tab.
Corentin LAUNAY about 1 year ago in RingCentral Web/Desktop App 0 Under review