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RingCentral Web/Desktop App

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Display destination number of inbound SMS

My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on woul...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Add Option to pause and unpause recording/Masking on the new RC App

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.
Ross C about 2 years ago in RingCentral Web/Desktop App 1 Under review

Chrome Plugin Should Allow Meeting Defaults to be Customized

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.
Randy Olsen about 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to send a text and/or message company-wide without having to create a group

A group seems fine except every time someone new is hired this group would need to be maintained. It would be nice for company-wide alerts and announcements to have this simply be every user setup in the company account.
Randy Olsen about 2 years ago in RingCentral Web/Desktop App 0 Under review

Preview of image pasted/added into chat

Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.
Austin Clark about 2 years ago in RingCentral Web/Desktop App 0 Under review

Add ability to re-arrange tabs on the right panel "pinned", "files", "notes"...

To be able to re-arrange tabs on the right panel. So for example I would like to keep the panel narrow (only 3 tabs) and am most interest in seeing "pinned", "task", "note" instead of "pinned", "files", "notes" without having to go to "..."
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Ignore calls while on the line, not place on hold

When pressing ignore or send to voicemail when a 2nd call comes in while on an active call, don't place active call on hold
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Prevent RingCentral App Window From Resizing On Incoming Call

When using the RingCentral app on my multi-screen workstation, I will dock the app to the left side of my left screen. When a call comes in, the app will undock and 'restore' itself, forcing me to re-dock the app after every call.
Kevin Kraft about 2 years ago in RingCentral Web/Desktop App 0 Under review

Garmin smart watch push notifications

Currently, RingCentral notifications do not push to Garmin smart watches
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Certain Backticks don't work on RC Unified App

The following backticks do not work on RC Unified app (screenshots attached) when they are actually suppose to work. As a result, RingCentral should add this backtick on the app. Triple backticks also are a feature of Markdown, so RingCentral shou...
Hannah Tieu about 2 years ago in RingCentral Web/Desktop App 0 Under review