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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

RC app Choose file location for save voicemail

Would like to have an option of choosing which location on the computer to save files like voicemail, recording, and others. It is very inconvenient to manually locate the file on the downloads folder and save it in a different location, instead o...
Ranier Gallego 4 months ago in RingCentral Web/Desktop App 0 New

Better way to update the MSI Install

There should be a better way for IT to update RingCentral clients installed via the MSI installer. As it stands I would have to manually check the site to see if there is any updates and recreate my deployment package anytime I need to update. Tha...
Justin Waskiewicz 4 months ago in RingCentral Web/Desktop App 0 New

Please allow SCIM initial sign on for the Microsoft teams RingCentral plugin

SCIM initial sign-on for new users on different plugins for RC works fine. However, the teams plugins require the user to be activated/signed on to RC before being able to log in through there. SCIM is there so that the user is able to get their c...
Alex Su 4 months ago in RingCentral Web/Desktop App 0 New

Dark mode in Teams causes incoming call rules page to be difficult to read on RC Teams Embedded App

Dark mode in Teams/Windows causes some fields on the incoming call rules page (and other call handling pages) to be difficult to read due to font color. These settings are disabled on the admin side, so I believe they are supposed to be greyed out...
Kevin Micol 4 months ago in RingCentral Web/Desktop App 0 New

Desk Phone Pairing and Inbound Calls

With 'Desk Phone Pairing' enabled, please provide the ability for the user to answer the call with their desk phone and still have all the active dial pad features on their softphone vs. having to answer on the softphone to enable the dial pad fea...
Denise Castor 5 months ago in RingCentral Web/Desktop App 0 New

Disable beep sound whenever I monitor an account.

484-229-3859
Doug Parks 5 months ago in RingCentral Web/Desktop App 0 New

New Layout Should Also Include Timestamps of Call Logs

Timestamps are important to be checked on call logs, with it only showing on the old layout means it will be obsolete soon. Please consider having the timestamp remain on the new layout for call logs.
Jorge Mico 5 months ago in RingCentral Web/Desktop App 1 New

Need a RC App Installed Version Report

I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of...
Dennis Norton 5 months ago in RingCentral Web/Desktop App 0 New

Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.

Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.
John Paul Ramirez 5 months ago in RingCentral Web/Desktop App 0 New

Approval for an additional email address for authentication purposes

May we suggest that another email address be added to the account for authentication purposes. Sometimes we need to reset the router so RingCentral sends our very busy doctor the code before individuals in the office can regain use. We switched th...
Quantum Eye Group 6 months ago in RingCentral Web/Desktop App 0 New