RingCentral Web/Desktop App

This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.

Allow admins to hide the extensions of specific sites from other sites to prevent accidentally transferring calls to the wrong site

Need the functionality to take a conference call and transfer it. Currently when you attempt to transfer the call, the transfer button is greyed out.

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.

Add an option to limit SMS per user or per role. A cap to prevent sending too many texts.

It would be nice if your team message platform showed the messages I send on the right hand side, and the other messages on the left hand side. just like iMessage. this helps make the conversation, and who is saying what, easier to follow.

Would be better if we could minimize the hours/days in updating CNAM process

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.

Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.