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RingCentral Web/Desktop App

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Copy/Paste Messages does not work well

Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.
Earl Jordan 21 days ago in RingCentral Web/Desktop App 0 New

Allow SMS Outbound Caller ID Change

Feature that allows admins to change SMS caller ID for users.
Luis Lopez 23 days ago in RingCentral Web/Desktop App 0 New

Heads Up Display Needs to Show Status

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.
Brent Noel 23 days ago in RingCentral Web/Desktop App 0 New

Show first page of received fax in body of email

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...
Ace Medical 24 days ago in RingCentral Web/Desktop App 0 New

It would be better if Ring Central had a Call Handling option to only ring Desktop, instead of Desktop and Mobile app

It would be better if Ring Central had a Call Handling option to only ring Desktop, instead of Desktop and Mobile app
Brian Bruck about 1 month ago in RingCentral Web/Desktop App 0 Under review

Checkbox beside Fax Messages (to check off when fax has been reviewed)

I get so many fax messages, and I can't always check them right away. Usually I'll save the fax message as a PDF if the relevant file folder (for client files -- I'm a lawyer). But I don't always have time. It would be great if there were a checkb...
Ryan Dancey about 1 month ago in RingCentral Web/Desktop App 0 Under review

Recording permissions

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.
Billy Creasy about 1 month ago in RingCentral Web/Desktop App 0 Under review

Customize Default Statuses for RingCentral Desktop/Phone App for Company wide

Be able to change the default statuses for a company as a whole. This will allow us to reflect what we use most common versus what RC has decided.
Tyler Hungness about 1 month ago in RingCentral Web/Desktop App 0 Under review

An option to edit/customize the "to" field when sending fax.

To reflect the recipient's name in the cover page even without saving the recipient's fax number in the contacts.
Rose Smith about 2 months ago in RingCentral Web/Desktop App 0 Under review

Email Fax Confirmation to Contain Cover page

Would it be possible for email confirmation from RingCentral once fax is sent to display cover page preview? This will help users know exactly what was faxed with a quick glance.
Luis Lopez about 2 months ago in RingCentral Web/Desktop App 0 Under review